Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these ele ....Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these elements. We will (1) identify key variables that inhibit an ERP implementation; (2) develop strategies to orient the organisation to achieve business benefit from the ERP implementation; and (3) track the effectiveness of these strategies through a program of participative action research.Read moreRead less
Culture Change for a Sustainable Future: Strategy, Culture and Subculture in Queensland Health. The project investigates the strategic change processes of a State Health authority. The organisation has launched a series of change efforts in recent years, the most current being a major strategic initiative that is being implemented via a Balanced Scorecard methodology. The project examines longitudinally that change implementation process and its affects, particularly the impact on organisational ....Culture Change for a Sustainable Future: Strategy, Culture and Subculture in Queensland Health. The project investigates the strategic change processes of a State Health authority. The organisation has launched a series of change efforts in recent years, the most current being a major strategic initiative that is being implemented via a Balanced Scorecard methodology. The project examines longitudinally that change implementation process and its affects, particularly the impact on organisational culture. Theoretically, it explores the existence of organisational subcultures and how they function as a resource by organisational members to make differential interpretations of the change process. It focuses on subcultures formed around professional identifications and the extent to which they align with the change.Read moreRead less
Sexual harassment in Australia: Contexts, outcomes and prevention. Sexual harassment remains a persistent workplace issue with significant social costs. The project will examine how to most effectively prevent sexual harassment and to reduce the impact of sexual harassment for individuals and organizations where it occurs. A comprehensive analysis will be undertaken, drawing on a longitudinal study of more than 100 'targets' of sexual harassment, interviews with a wide range of employers and ext ....Sexual harassment in Australia: Contexts, outcomes and prevention. Sexual harassment remains a persistent workplace issue with significant social costs. The project will examine how to most effectively prevent sexual harassment and to reduce the impact of sexual harassment for individuals and organizations where it occurs. A comprehensive analysis will be undertaken, drawing on a longitudinal study of more than 100 'targets' of sexual harassment, interviews with a wide range of employers and external complaint handling bodies, and an analysis of formal and informal reports. The project outcomes will contribute to improved policy and practice in workplaces and human rights and assist other bodies to prevent and more effectively respond to sexual harassment.Read moreRead less
Customising work through manager-employee exchange. This project will explore how managers and employees customise the terms and conditions of standardised employment arrangements. The results will inform legislation such as right to request provisions and organisational strategies such as manager training which support effective, mutually beneficial manager-employee exchanges.
Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuabl ....Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuable because hotels are important employers, especially in regional areas. The results should contribute to debates about high-performance work systems. We should be able to help to improve the quality of working lives, organisational performance, business outcomes, competitiveness and job opportunities.Read moreRead less
Exploring the role and outcomes of employee voice in a hospital setting. This project aims to identify ways to improve patient care and enhance employee wellbeing of healthcare workers through better utilisation of employee voice practices that enable employees to speak up. We aim to do this by identifying and distinguishing between the types of practices used by these workers to speak up on issues concerning working conditions and patient care concerns. The project will identify the determinant ....Exploring the role and outcomes of employee voice in a hospital setting. This project aims to identify ways to improve patient care and enhance employee wellbeing of healthcare workers through better utilisation of employee voice practices that enable employees to speak up. We aim to do this by identifying and distinguishing between the types of practices used by these workers to speak up on issues concerning working conditions and patient care concerns. The project will identify the determinants of speaking up in healthcare and the consequences this voice has for quality of patient care and worker wellbeing. This will have significant benefits for hospital stakeholders, including improved patient care, employee satisfaction and retention, and hospital efficiencies.Read moreRead less
Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of ....Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of organisations, of which the health industry is central. This project will investigate the issues that make workplaces in a TS health organisation a healthier and more productive place to work. The results could directly help improve workplaces covering more than 150,000 employees.Read moreRead less
Employee voice in Australia: the impact of employee participation arrangements on organisational performance and employee well-being. Given the extent of union decline in Australia, there is a need to update policy to reflect the new reality of low unionisation. This project will examine what alternative arrangements exist and their economic and social consequences. It focuses on the employee impacts and employer impacts of these arrangements and will inform current policy debates.
Optimising the occupational wellbeing of Australian healthcare workers . This project aims to address the wellbeing of Australian healthcare workers by focusing on the relationship between a manager’s leadership style and the utilisation of wellbeing practices. This project expects to generate new knowledge by moving beyond individual factors and work design to explore more deep rooted and systemic causes, located upstream of the work group. Expected outcomes of this project will be to develop ....Optimising the occupational wellbeing of Australian healthcare workers . This project aims to address the wellbeing of Australian healthcare workers by focusing on the relationship between a manager’s leadership style and the utilisation of wellbeing practices. This project expects to generate new knowledge by moving beyond individual factors and work design to explore more deep rooted and systemic causes, located upstream of the work group. Expected outcomes of this project will be to develop preventative strategies to improve healthcare employees’ wellbeing, and the associated costs of mental health claims and lost productivity.Read moreRead less
The impact of emotional intelligence and styles of conflict resolution on performance in high and low stress situations. Research from 1980 reveals that organizations in Australia do not deal well with conflict (Hollis & Cunnington, 1980). Recent research has revealed similiar shortcomings within Australian organisations (Lewis et al., 1997). Improving the effectiveness of individuals in resolving conflict is vital for organisational effectiveness in both the private and public sectors. In par ....The impact of emotional intelligence and styles of conflict resolution on performance in high and low stress situations. Research from 1980 reveals that organizations in Australia do not deal well with conflict (Hollis & Cunnington, 1980). Recent research has revealed similiar shortcomings within Australian organisations (Lewis et al., 1997). Improving the effectiveness of individuals in resolving conflict is vital for organisational effectiveness in both the private and public sectors. In particular, functional conflict can contribute to organisational innovation, creativity and productivity. The understanding gained about the links between emotions and conflict resolution in this research will assist in identifying and improving the skills that contribute to better conflict resolution and consequentially better performance within organisations.Read moreRead less