Managing compliance with procedural justice: The role of motivational postures, legitimacy and emotion. Regulatory authorities exist to ensure that members of the public comply with their obligations under the law. At the same time, however, regulators should not exercise their authority in ways that result in the alienation of the public. Using social science methodology, this project will examine the role that procedurally fair regulation can play in promoting trust and confidence in authoriti ....Managing compliance with procedural justice: The role of motivational postures, legitimacy and emotion. Regulatory authorities exist to ensure that members of the public comply with their obligations under the law. At the same time, however, regulators should not exercise their authority in ways that result in the alienation of the public. Using social science methodology, this project will examine the role that procedurally fair regulation can play in promoting trust and confidence in authorities. The national and community benefits of this project will include ascertaining how greater levels of cooperation and compliance with regulatory decisions and laws can be facilitated; particularly among those who may feel disgruntled with their experiences with authority.Read moreRead less
The Governance of Defiance. Defiance is a threat to social order. For this reason sanctioning institutions are in place to punish the defiant through legal, financial and sometimes physical means. The institutional rationale is that, at worst defiance will be silenced and at best, compliance will take its place. Increasingly, adverse and unexpected consequences of dealing with defiance in this way have been exposed. To be accountable for their actions, therefore, authorities have begun to develo ....The Governance of Defiance. Defiance is a threat to social order. For this reason sanctioning institutions are in place to punish the defiant through legal, financial and sometimes physical means. The institutional rationale is that, at worst defiance will be silenced and at best, compliance will take its place. Increasingly, adverse and unexpected consequences of dealing with defiance in this way have been exposed. To be accountable for their actions, therefore, authorities have begun to develop more responsive and deliberative systems. But they also need to know how to read defiance. When is defiance an inappropriate response to a more than reasonable request? And when is defiance a reflection of institutional failure? This project can inform such decision making.Read moreRead less