Effective clinical handover communication: improving patient safety, experience and outcomes. Improving written and spoken communication in clinical handover will significantly reduce critical incidents in hospitals. The link between communication and critical incidents in hospitals is well documented. One third of the $2 billion p.a. direct financial costs to Australia of critical incidents, is attributed to poor communication between clinicians. National and international governments and heal ....Effective clinical handover communication: improving patient safety, experience and outcomes. Improving written and spoken communication in clinical handover will significantly reduce critical incidents in hospitals. The link between communication and critical incidents in hospitals is well documented. One third of the $2 billion p.a. direct financial costs to Australia of critical incidents, is attributed to poor communication between clinicians. National and international governments and health agencies have targeted clinical handover as critical in safe, effective health care. This project will generate new knowledge of handover to significantly improve patient safety and enable health professionals to enhance their communicative practices, thereby improving the quality of the patient journey through the hospital system.Read moreRead less