Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost pro ....Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost problems. Many of these problems arise because the business models embedded within ES packages do not align with the needs of their users. This project develops a methodology and measures to evaluate how well the business models embedded in an ES package meet user needs.Read moreRead less
A Methodology for Designing Information Systems based on Situational Theories of Agency. Information systems (IS) are part of work systems that are goal-directed. Existing methodologies for designing IS implicitly assume that goal-directed behaviour is enabled by deliberation upon abstract models (the 'thinker' metaphor). Recent work in robotics and artificial intelligence has tested an alternative theory of goal-directed behaviour that emphasises reactive responses to situations (the 'routine' ....A Methodology for Designing Information Systems based on Situational Theories of Agency. Information systems (IS) are part of work systems that are goal-directed. Existing methodologies for designing IS implicitly assume that goal-directed behaviour is enabled by deliberation upon abstract models (the 'thinker' metaphor). Recent work in robotics and artificial intelligence has tested an alternative theory of goal-directed behaviour that emphasises reactive responses to situations (the 'routine' metaphor). We will refine and test a new IS design methodology based on this situational theory and show that it can produce effective IS designs, applicable to time-constrained routine operational domains, which are radically different from those produced using existing methodologies.Read moreRead less