Resolving patients' complaints about hospitals: Responsive regulation by health ombudsmen. Ombudsmen help ensure integrity and accountability in societal institutions. This study of patients' complaints about hospitals to health ombudsmen in two states, and the responses of hospitals, will produce evidence on strategies for making hospitals more responsive to the public and more accountable for the quality of their care. Australia was a world leader in establishing health ombudsmen and this stud ....Resolving patients' complaints about hospitals: Responsive regulation by health ombudsmen. Ombudsmen help ensure integrity and accountability in societal institutions. This study of patients' complaints about hospitals to health ombudsmen in two states, and the responses of hospitals, will produce evidence on strategies for making hospitals more responsive to the public and more accountable for the quality of their care. Australia was a world leader in establishing health ombudsmen and this study will explore their impact upon the hospital system. Evidence-based strategies are needed to improve the accountability of service providers and regulators. Social and economic benefits flow from empowering patients and from improving hospital performance.Read moreRead less
Resourcing Public Law Enforcement Agencies in the 21st Century; Coercion, Sale and Gift. This project will analyse three basic means of enhancing the resources of public law enforcement agencies: circumstances wherein police command cooperation from private institutions; those where police buy and sell services; and those where police are the beneficiaries of private sponsorship. The potentials and limits of these three forms of exchange will be studied in each Australian State and Territory, in ....Resourcing Public Law Enforcement Agencies in the 21st Century; Coercion, Sale and Gift. This project will analyse three basic means of enhancing the resources of public law enforcement agencies: circumstances wherein police command cooperation from private institutions; those where police buy and sell services; and those where police are the beneficiaries of private sponsorship. The potentials and limits of these three forms of exchange will be studied in each Australian State and Territory, in light of global developments. The project will aim to assist governments in coping with the growing demand for police services in a climate of enduring fiscal restraint. Products will include books, articles, workshops and a major conference.Read moreRead less
Meta-regulation and the Regulation of Law. Meta-regulation means the regulation of regulation (eg state regulation of corporate risk management systems). Meta-regulation is a response to complexity in managing relations between systems of governance, society and economy. Ten case studies will analyse the way ?regulators? (broadly defined) observe how real-world systems work and steer them indirectly by understanding internal systems. The project will develop a theory of meta-regulation that acco ....Meta-regulation and the Regulation of Law. Meta-regulation means the regulation of regulation (eg state regulation of corporate risk management systems). Meta-regulation is a response to complexity in managing relations between systems of governance, society and economy. Ten case studies will analyse the way ?regulators? (broadly defined) observe how real-world systems work and steer them indirectly by understanding internal systems. The project will develop a theory of meta-regulation that accounts for recent shifts in Australian governance. It will generate a meta-regulatory theory of law. Understanding meta-regulation may enhance regulatory effectiveness, social and procedural justice while advancing the international competitiveness of Australian regulationRead moreRead less
The accountability priorities of federal parliamentarians and whether they are reflected in the Commonwealth budgetary and reporting framework. Senate committees provide the main forum in which elected representatives can directly scrutinise the actions of public officials. The project, by providing new detailed evidence about the accountability priorities of Senators, will contribute to ongoing debate about how to improve the quality of information provided by government agencies to Parliament ....The accountability priorities of federal parliamentarians and whether they are reflected in the Commonwealth budgetary and reporting framework. Senate committees provide the main forum in which elected representatives can directly scrutinise the actions of public officials. The project, by providing new detailed evidence about the accountability priorities of Senators, will contribute to ongoing debate about how to improve the quality of information provided by government agencies to Parliament. It will provide a valuable counterbalance to the dominant views of the Department of Finance and Administration which do not necessarily reflect the interests of the wider public. The quality of public information and of democratic governance will therefore be significantly enhanced.Read moreRead less