Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
Developing a Model for the Evaluation of Australian Public Private Partnerships. The primary aim of this research project is to improve the long-term evaluation of Australian Public Private Partnerships (PPPs). Growing commitments by governments to the use of PPPs to deliver infrastructure-based services have created an urgent need for the development of evaluation systems to ensure that PPPs deliver efficiency and effectiveness for taxpayers as claimed. Further there is a need to ensure that th ....Developing a Model for the Evaluation of Australian Public Private Partnerships. The primary aim of this research project is to improve the long-term evaluation of Australian Public Private Partnerships (PPPs). Growing commitments by governments to the use of PPPs to deliver infrastructure-based services have created an urgent need for the development of evaluation systems to ensure that PPPs deliver efficiency and effectiveness for taxpayers as claimed. Further there is a need to ensure that the quality of welfare-based services is not diminished through the use of PPPs.
A key outcome of this research is the development of a theoretically and empirically based post project evaluation model, developed with full support from key stakeholders, including Auditors-General and Public Accounts Committees.Read moreRead less
Whistling While They Work: Enhancing the Theory and Practice of Internal Witness Management in Public Sector Organisations. The protection of whistleblowers and other internal witnesses to corruption, misconduct and maladministration is a great unsolved problem in public sector governance. Involving 11 integrity institutions, this first national study of internal witness management will describe and compare organisational experience under varying public interest disclosure regimes across the Au ....Whistling While They Work: Enhancing the Theory and Practice of Internal Witness Management in Public Sector Organisations. The protection of whistleblowers and other internal witnesses to corruption, misconduct and maladministration is a great unsolved problem in public sector governance. Involving 11 integrity institutions, this first national study of internal witness management will describe and compare organisational experience under varying public interest disclosure regimes across the Australian public sector. By identifying and promoting current best practice in workplace responses to public interest whistleblowing, the project will use the experience and perceptions of internal witnesses and first- and second-level managers to identify more routine strategies for preventing, reducing and addressing reprisals and other whistleblowing-related conflicts.Read moreRead less
Gambling-related harm in Northern Australia: A Geographic Information Systems (GIS)-based spatiotemporal analysis of venue catchments. There is growing national concern about the impact of electronic gaming (poker) machines yet little is known about the effects of this gambling in rural and remote areas of Australia. We will develop a database to define the geographic distribution of gambling impacts, the nature of high-risk venues, and the characteristics, both spatial and social, of vulnerable ....Gambling-related harm in Northern Australia: A Geographic Information Systems (GIS)-based spatiotemporal analysis of venue catchments. There is growing national concern about the impact of electronic gaming (poker) machines yet little is known about the effects of this gambling in rural and remote areas of Australia. We will develop a database to define the geographic distribution of gambling impacts, the nature of high-risk venues, and the characteristics, both spatial and social, of vulnerable communities. This will enable the design of much needed harm minimisation strategies and will provide regulatory bodies with insights into the capacity of local communities to absorb the impact of electronic gaming machine venues.Read moreRead less
InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by ....InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by government audit offices in Australia, bringing reduced risk and increased efficiency to organisations subject to audit, as well as increasing conformance with the new accounting and auditing standards. Furthermore, all Australian citizens, (the indirect clients of public sector audit services), will benefit from well-managed program-delivery systems.Read moreRead less
The long term causal effects of Vietnam War era conscription on economic and social outcomes for Australian conscripts. The project will inform veterans' compensation, military and retirement income policies. A perennial policy issue is how best to re-integrate veterans into society. Our preliminary analysis suggests very different effects of conscription in Australia to the USA, particularly on employment. This may reflect different systems of benefits, which we will investigate. A greater unde ....The long term causal effects of Vietnam War era conscription on economic and social outcomes for Australian conscripts. The project will inform veterans' compensation, military and retirement income policies. A perennial policy issue is how best to re-integrate veterans into society. Our preliminary analysis suggests very different effects of conscription in Australia to the USA, particularly on employment. This may reflect different systems of benefits, which we will investigate. A greater understanding of the effects of conscription will also inform policy makers of the full cost to society of military service and participation in conflict. Since veterans are entitled to retirement pensions earlier than non-veterans, we also investigate the effects of benefit eligibility on employment outcomes amongst older men.Read moreRead less
Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of ....Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of organisations, of which the health industry is central. This project will investigate the issues that make workplaces in a TS health organisation a healthier and more productive place to work. The results could directly help improve workplaces covering more than 150,000 employees.Read moreRead less
New methods for small group analysis from sample surveys. National and state averages of statistics on issues such as unemployment, salinity, drought impact, and health often hide large differences between population sub-groups and between small areas. This local variation needs to be understood so that effective policies can be developed and carried out efficiently and their impact monitored. This project will provide, for the first time, robust and efficient methods for providing information o ....New methods for small group analysis from sample surveys. National and state averages of statistics on issues such as unemployment, salinity, drought impact, and health often hide large differences between population sub-groups and between small areas. This local variation needs to be understood so that effective policies can be developed and carried out efficiently and their impact monitored. This project will provide, for the first time, robust and efficient methods for providing information on these variations using data from large-scale national and state surveys. This will lead to significant improvements in the data available for small population groups and small areas, allowing better targeting of policies aimed at addressing local differences.Read moreRead less
Governance Matters: identifying and making sense of the antecedents to project-blowouts. This project will have both national and international benefits as the problem of project blow-out is a global reality. The capability to predict, account for and resolve problems and issues that impact on project outcomes will contribute to the management of projects conducted by the public or private sectors and through public/private sector collaboration. The national benefit of this project cannot be ov ....Governance Matters: identifying and making sense of the antecedents to project-blowouts. This project will have both national and international benefits as the problem of project blow-out is a global reality. The capability to predict, account for and resolve problems and issues that impact on project outcomes will contribute to the management of projects conducted by the public or private sectors and through public/private sector collaboration. The national benefit of this project cannot be overstated and will include but will not be limited to the better management of project outcomes that will be derived from cross-industry learning and the development of a framework for managing project blow-outs.Read moreRead less
Measuring and Managing the Impact of Lost Organisational Knowledge. This research should produce significant economic and social benefits for many sectors, and the theoretical model potentially has practical benefits for all organisations. It addresses a widespread problem across the public service: the country's ageing demographic, which is affecting its efficiency and sustainability. It will improve the Royal Australian Navy's capacity to maintain national security, and help it to manage indus ....Measuring and Managing the Impact of Lost Organisational Knowledge. This research should produce significant economic and social benefits for many sectors, and the theoretical model potentially has practical benefits for all organisations. It addresses a widespread problem across the public service: the country's ageing demographic, which is affecting its efficiency and sustainability. It will improve the Royal Australian Navy's capacity to maintain national security, and help it to manage industry better. This will create cost savings and improve risk management, and thereby also contribute to one of the ARC's priority research areas: Safeguarding Australia.Read moreRead less