Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, thr ....Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, through the identification and analysis of tensions between social and economic value orientations in the workplace, to develop a values framework and key socially responsible indicators for the improvement of policy, decision making and practice within the Industry Partners and the wider service sectors.Read moreRead less
Currencies of Care: Establishing the scope of performance indicators in child and family welfare services. This project aims to establish the scope of performance indicators for assessing outcomes in welfare services in urban, regional and rural contexts. Its significance lies in the analysis of outcomes, in addition to service outputs, and in advancing understanding of performance assessment beyond a narrow focus on urban service delivery environments. The project combines UnitingCare Burnside' ....Currencies of Care: Establishing the scope of performance indicators in child and family welfare services. This project aims to establish the scope of performance indicators for assessing outcomes in welfare services in urban, regional and rural contexts. Its significance lies in the analysis of outcomes, in addition to service outputs, and in advancing understanding of performance assessment beyond a narrow focus on urban service delivery environments. The project combines UnitingCare Burnside's experience in and commitment to delivery of high quality services with the CIs' interdisciplinary expertise in evaluation of caring work. Anticipated outcomes include development of a conceptual framework for performance assessment which will be used by the industry partner in managing and delivering services.Read moreRead less