Trusted business processes. This project aims to use conceptual design, process modelling and co-design approaches to create a structured approach for the management of trust. With a focus on business processes, it is intended to develop research- informed methods in order to (1) identify and specify trust concerns and opportunities, (2) model these within a common process modelling language and (3) propose patterns for how to mitigate trust concerns and how to benefit from opportunities. If suc ....Trusted business processes. This project aims to use conceptual design, process modelling and co-design approaches to create a structured approach for the management of trust. With a focus on business processes, it is intended to develop research- informed methods in order to (1) identify and specify trust concerns and opportunities, (2) model these within a common process modelling language and (3) propose patterns for how to mitigate trust concerns and how to benefit from opportunities. If successful, this would lead to an operational, and world first, detailed trust methodology for organisations in all sectors. As a result, Australian customers would engage with business processes with reduced trust concerns and experience increased integrity and benevolence.Read moreRead less
Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost pro ....Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost problems. Many of these problems arise because the business models embedded within ES packages do not align with the needs of their users. This project develops a methodology and measures to evaluate how well the business models embedded in an ES package meet user needs.Read moreRead less
Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial inve ....Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial investment in digital technologies, and by developing evidence-based policies to optimise digital service delivery.Read moreRead less
About time: Climate change adaptation in Australian industries. This project aims to assist the most vulnerable industries in Australia as they adapt to climate change. By investigating the interplay between industry practices and climate impacts, the project proposes to develop a theoretical conceptualization of time. This is significant in addressing the temporal tension between financial short-termism and future climate commitments. The expected outcomes include advancing the scholarly discus ....About time: Climate change adaptation in Australian industries. This project aims to assist the most vulnerable industries in Australia as they adapt to climate change. By investigating the interplay between industry practices and climate impacts, the project proposes to develop a theoretical conceptualization of time. This is significant in addressing the temporal tension between financial short-termism and future climate commitments. The expected outcomes include advancing the scholarly discussion of time and the creation of a practical tool in the form of digital stories that will make sustainable futures actionable. This benefits Australian industries by strengthening their capacity to meet the future challenges of climate change.Read moreRead less
Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these ele ....Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these elements. We will (1) identify key variables that inhibit an ERP implementation; (2) develop strategies to orient the organisation to achieve business benefit from the ERP implementation; and (3) track the effectiveness of these strategies through a program of participative action research.Read moreRead less
Unravelling Leadership Development: Evaluating outcomes, contrasting interventions, and exploring processes. This project investigates how leadership development interventions translate into effective outcomes for organizations. We compare how distinct interventions (transformational leadership vs. 360 degree feedback) and different modes of delivery (face-to-face vs. videoconferencing) lead to change in leader behavior. We investigate the cognitive/motivational mechanisms (e.g., self-efficacy, ....Unravelling Leadership Development: Evaluating outcomes, contrasting interventions, and exploring processes. This project investigates how leadership development interventions translate into effective outcomes for organizations. We compare how distinct interventions (transformational leadership vs. 360 degree feedback) and different modes of delivery (face-to-face vs. videoconferencing) lead to change in leader behavior. We investigate the cognitive/motivational mechanisms (e.g., self-efficacy, perspective-taking) by which these interventions affect leader behavior, as well as the multilevel processes by which change in leader behavior affects team performance and team well-being. The project will provide a more accurate assessment on the return of investment in leadership development, as well as guidance for enhancing the effectiveness of leadership development programs.
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Work related road safety countermeasures in a large fleet (QFleet). Despite accounting for more than 20% of the road crashes, relatively little research has been conducted on fleet safety in Australia. This research will develop guidelines for current best practice and design, implement and evaluate several new countermeasures. More importantly, it will develop a comprehensive model for future design, implementation and evaluation of fleet safety that will extend the frontier of knowledge in cra ....Work related road safety countermeasures in a large fleet (QFleet). Despite accounting for more than 20% of the road crashes, relatively little research has been conducted on fleet safety in Australia. This research will develop guidelines for current best practice and design, implement and evaluate several new countermeasures. More importantly, it will develop a comprehensive model for future design, implementation and evaluation of fleet safety that will extend the frontier of knowledge in crash analysis and prevention. By working closely with QFleet, current fleet safety thinking will be advanced to reduce the frequency and severity of road crashes thereby reducing road trauma and increasing business effectiveness.Read moreRead less
Development and evaluation of an Occupational Health and Safety framework for work related driving. This project will develop and evaluate an Occupational Health and Safety competency framework for work related road safety practices within seven council operational vehicles fleets. The results from this research will apply to work related driving in numerous organisations and communities and it is expected that results will carry over into the public domain as organisations involved comprise emp ....Development and evaluation of an Occupational Health and Safety framework for work related driving. This project will develop and evaluate an Occupational Health and Safety competency framework for work related road safety practices within seven council operational vehicles fleets. The results from this research will apply to work related driving in numerous organisations and communities and it is expected that results will carry over into the public domain as organisations involved comprise employees that are representatives of local communities. The information obtained from this research will have economic implications in numerous small vehicle operations that currently lack resources to obtain and develop the information and outcomes of this research program. Read moreRead less
Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuabl ....Employment Relations Practices and Business Outcomes in a Chain of Hotels. We will investigate links between organisational behaviour and business outcomes by using employment-relations key performance indicators (KPIs). This is significant as we will develop such KPIs (building on the balanced score card approach) and evaluate the practices of Accor, a chain of hotels in Australia. Later, we will conduct international collaboration to draw international comparisons too. This research is valuable because hotels are important employers, especially in regional areas. The results should contribute to debates about high-performance work systems. We should be able to help to improve the quality of working lives, organisational performance, business outcomes, competitiveness and job opportunities.Read moreRead less