The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in ....The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in developing more effective models of quality care. In addition this research will enable health care professionals to build holistic, adaptable and multidisciplinary approaches to patient care in order to ensure a sustainable health care system for the future.Read moreRead less
Delivering Better Patient Care: Promoting Well-Being and Performance of Health Care Professionals. The research offers three broad benefits. First, given the serious challenges currently facing the Australian health care system, the research addresses a national research priority and will have significant policy implications. Second, it will improve our understanding of how to enhance health care professionals' performance and well-being, and thereby increasing staff retention, organisational ef ....Delivering Better Patient Care: Promoting Well-Being and Performance of Health Care Professionals. The research offers three broad benefits. First, given the serious challenges currently facing the Australian health care system, the research addresses a national research priority and will have significant policy implications. Second, it will improve our understanding of how to enhance health care professionals' performance and well-being, and thereby increasing staff retention, organisational effectiveness, and improving the quality and efficiency of health care delivery. Third, the knowledge generated will be a valuable input into development programs aimed at improving managerial practices within Australian health care organisations.Read moreRead less
Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, i ....Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, innovation, and mental health. The project is significant because it focuses on how to promote behaviors that have often been neglected in research.Read moreRead less
Promoting Long-Term Employment of Autistic Individuals . Autistic adults tend to have poor employment outcomes and poor well-being, but these outcomes have mostly been treated separately. This project aims to investigate the links between sustainable employment and well-being of autistic adults. Survey and interview data will be collected in partner organisations after implementing two training programs for autistic staff and colleagues. Expected outcomes include enhanced capacity of both emplo ....Promoting Long-Term Employment of Autistic Individuals . Autistic adults tend to have poor employment outcomes and poor well-being, but these outcomes have mostly been treated separately. This project aims to investigate the links between sustainable employment and well-being of autistic adults. Survey and interview data will be collected in partner organisations after implementing two training programs for autistic staff and colleagues. Expected outcomes include enhanced capacity of both employers and employees to pro-actively manage job demands and build resources of autistic employees. This should provide significant benefits by improving sustainability of autism employment programs, thus providing social and financial benefits to autistic individuals, employers, government, and society. Read moreRead less
Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employe ....Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employee well being.Read moreRead less
Managing Call Centres: A Study of Management Practices, Work and Outcomes. The study offers three types of benefits. First, improvements in management practice. By highlighting variations in management practice and its effects, training materials will be developed to improve call centre management capability. Second, we aim to fill a gap that currently exists in developing employee skills in managing emotions at work. This will reduce job burnout and labour turnover and help to maintain the indu ....Managing Call Centres: A Study of Management Practices, Work and Outcomes. The study offers three types of benefits. First, improvements in management practice. By highlighting variations in management practice and its effects, training materials will be developed to improve call centre management capability. Second, we aim to fill a gap that currently exists in developing employee skills in managing emotions at work. This will reduce job burnout and labour turnover and help to maintain the industry's international competitiveness which is threatened by offshore competition. Third, government policy making will be better informed by highlighting the impact of current institutional arrangements on employment relations and performance.Read moreRead less
Developing leadership for high stress workplaces: Improving well-being, engagement, productivity and staff retention. Workplaces today are increasingly complex. The ageing of the workforce, growing economic pressure and increasing employee mobility make the ability of organisations to attract, develop and retain talented staff critical issues for Australian industry. Staff stress costs the economy tens of billions of dollars a year. This project focuses on the measurement and development of lead ....Developing leadership for high stress workplaces: Improving well-being, engagement, productivity and staff retention. Workplaces today are increasingly complex. The ageing of the workforce, growing economic pressure and increasing employee mobility make the ability of organisations to attract, develop and retain talented staff critical issues for Australian industry. Staff stress costs the economy tens of billions of dollars a year. This project focuses on the measurement and development of leader's ability to take sophisticated perspectives on complex events, and in so doing open new possibilities for effective action. By developing models, tools and training methods to enhance this ability in managers, we aim to make an important contribution economic sustainability and employee well-being in Australia and internationally.Read moreRead less
Factors influencing workforce attrition of Australian radiation therapists. There are major international shortages of radiation therapists, acutely so in Australia. These shortages lead to long delays for radiotherapy cancer treatment and cause some patients to undertake less suitable forms of treatment. An innovative Australia-wide study of working and recently separated radiation therapists will be carried out, providing a unique opportunity to study an entire profession, integrating a ran ....Factors influencing workforce attrition of Australian radiation therapists. There are major international shortages of radiation therapists, acutely so in Australia. These shortages lead to long delays for radiotherapy cancer treatment and cause some patients to undertake less suitable forms of treatment. An innovative Australia-wide study of working and recently separated radiation therapists will be carried out, providing a unique opportunity to study an entire profession, integrating a range of frameworks. The theoretical model developed will lead to the formation of recommendations and strategies aimed at improving retention of radiation therapists in the workforce. This will result in improved staffing and reduced waiting lists for cancer treatment.Read moreRead less
Organisational Behaviour in the Victoria Police Force. One of the major challenges facing managers in the Victoria Police is to create working environments that provide employees with the best possible chance of achieving organisational objectives. Subsequently, the aim of this project is to investigate a comprehensive model of organisational behaviour that employs the psychological contract approach and an augmented job strain model to predict employee attitudes and behaviour over time. The com ....Organisational Behaviour in the Victoria Police Force. One of the major challenges facing managers in the Victoria Police is to create working environments that provide employees with the best possible chance of achieving organisational objectives. Subsequently, the aim of this project is to investigate a comprehensive model of organisational behaviour that employs the psychological contract approach and an augmented job strain model to predict employee attitudes and behaviour over time. The combined project model goes beyond the typical studies in this field by incorporating cutting-edge issues such as organisational citizenship behaviours. The Victoria Police is highly committed to this project and believes that the successful execution of this project will contribute to its strategic goals.Read moreRead less