Achieving flexibility through coordination: reframing the practice of ambidexterity to benefit business and employees during organisational change. Work teams are frequently used yet their capability to perform is constrained by organisational restructures that emphasise centralisation. This project will examine ways to mitigate these potential negative consequences through flexible work arrangements that enable and sustain effectiveness for business units and teams as well as for employees outs ....Achieving flexibility through coordination: reframing the practice of ambidexterity to benefit business and employees during organisational change. Work teams are frequently used yet their capability to perform is constrained by organisational restructures that emphasise centralisation. This project will examine ways to mitigate these potential negative consequences through flexible work arrangements that enable and sustain effectiveness for business units and teams as well as for employees outside work.Read moreRead less
Serving the greater good: using 'Servant Leadership' to build ethical and engaging work practices. The project will result in the first organisational application in Australia of a leadership development program based on scientific foundations of the 'Servant Leadership' framework. The outcomes will benefit organisations of all types in developing the leadership capabilities required to create ethical, positive, and sustainable work environments.
Heart rate variability biofeedback coaching in reducing workplace stress: laboratory and field investigations. Targeted and informed intervention in workplace stress is a vital concept in stress management, yet it is often misinformed. Using mobile heart rate monitors we are able to measure the causes and consequences of stress in a controlled and natural environment and design specific biofeedback interventions to attack primary sources of employee strain.
A multi-level approach to the management of demands and resources to minimise the risk of psychosocial injury in the workplace. This project aims to identify ways supervisors can effectively manage workplace stress experienced by team members. Expected outcomes include better management of workplace stress and reduction in the number of employees suffering from the stress-induced ill-health, thereby reducing workers' compensation claims for stress and lowering costs.
Managing key professional transitions in the health sector. This project will examine how health professionals make effective transitions into their roles, and balance the tensions between maximising patient outcomes and managing efficiencies and budgets. Quality healthcare is an important issue for all Australians and the project contributes to improving outcomes for healthcare employees and their patients.
Development of psychological capital in emergency service organisations. The project addresses the research priorities ‘Promoting good health and well being for all Australians’ and Safeguarding Australia. The project will identify ways in which the performance and wellbeing of volunteer and paid members of emergency service organisations can be enhanced, potentially diminishing the likelihood of depression, aggression, and other detrimental effects. The findings will also contribute to the qual ....Development of psychological capital in emergency service organisations. The project addresses the research priorities ‘Promoting good health and well being for all Australians’ and Safeguarding Australia. The project will identify ways in which the performance and wellbeing of volunteer and paid members of emergency service organisations can be enhanced, potentially diminishing the likelihood of depression, aggression, and other detrimental effects. The findings will also contribute to the quality of training provided to leaders in emergency services. Theoretically, the project will advance understanding of the mechanisms that underpin the psychological capital construct, placing Australian researchers at the forefront of this important emerging field of inquiry.Read moreRead less
Integrity, Leadership and Behaviour in Organisations. Recent high profile corporate scandals such as those involving Enron and HIH have demonstrated how important it is for leaders and managers to demonstrate integrity in their actions. However, organisational researchers have struggled to reach agreement on the qualities of character and behaviour that define integrity. This work draws on work in the philosophical tradition to propose a new multidimensional conceptualisation of leader integri ....Integrity, Leadership and Behaviour in Organisations. Recent high profile corporate scandals such as those involving Enron and HIH have demonstrated how important it is for leaders and managers to demonstrate integrity in their actions. However, organisational researchers have struggled to reach agreement on the qualities of character and behaviour that define integrity. This work draws on work in the philosophical tradition to propose a new multidimensional conceptualisation of leader integrity and to develop a measurement instrument for its assessment. The influence of leader integrity on the behaviour of leaders and subordinates is explored, and a program aimed at enhancing integrity in organisational leadership developed and trialled.Read moreRead less
Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employe ....Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employee well being.Read moreRead less
Advancing occupational stress research: a comprehensive trial of the Healthy Workplaces program. The project will provide a comprehensive controlled trial of an innovative stress management intervention focusing on leadership development, in one police service. Pilot results indicated significant improvements in both leader and subordinate’s health and job performance and produced economic savings.
An investigation into consumer perspectives on emotional, attitudinal and behavioural loyalty. Attracting and retaining loyal customers is central to the economic viability of organisations. Yet, scholars have not resolved how to define brand loyalty, what contributes to brand loyalty for different services, products and industries over time nor the appropriate application of brand loyalty measures in different contexts. Current conceptualisations overlook the role of emotion and its relations ....An investigation into consumer perspectives on emotional, attitudinal and behavioural loyalty. Attracting and retaining loyal customers is central to the economic viability of organisations. Yet, scholars have not resolved how to define brand loyalty, what contributes to brand loyalty for different services, products and industries over time nor the appropriate application of brand loyalty measures in different contexts. Current conceptualisations overlook the role of emotion and its relationship with the other dimensions of brand loyalty. The proposed project will be the first application of a prototype approach and one of the few studies to use quantitative longitudinal research techniques to further understanding of what brand loyalty is and how it develops.Read moreRead less