Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of ....Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of successive waves of innovation in areas of e-procurement and supply chain management; and develop industry benchmarks for critical dimensions of effectiveness in these areas.Read moreRead less
Preventing railway suicide: An open-systems perspective. Preventing railway suicide: An open-systems perspective. This project aims to develop an automated suicide risk detection system to reduce the incidence and impact of railway suicide, which has a devastating effect on victims’ families, station staff, train drivers, emergency workers, and bystanders. This project will use open-systems theory to develop two complementary information systems for more effective detection and reporting of suic ....Preventing railway suicide: An open-systems perspective. Preventing railway suicide: An open-systems perspective. This project aims to develop an automated suicide risk detection system to reduce the incidence and impact of railway suicide, which has a devastating effect on victims’ families, station staff, train drivers, emergency workers, and bystanders. This project will use open-systems theory to develop two complementary information systems for more effective detection and reporting of suicide risk; use these systems to investigate how different situational factors interact with different combinations of service interventions to influence suicide risk; and share the findings to reduce railway suicide in Australia and overseas.Read moreRead less
Architecture-based Open Network Management Systems for Next Generation Telecommunications. We aim to develop an open, policy-based architecture for the management of next generation telecommunications networks. It is expected that a comprehensive Open Architecture-based Telecommunications Management Network (AuTuMN) framework could be put in place to manage the network based on centralised policies and roles rather than having to handle individual users and elements. Significantly, the scient ....Architecture-based Open Network Management Systems for Next Generation Telecommunications. We aim to develop an open, policy-based architecture for the management of next generation telecommunications networks. It is expected that a comprehensive Open Architecture-based Telecommunications Management Network (AuTuMN) framework could be put in place to manage the network based on centralised policies and roles rather than having to handle individual users and elements. Significantly, the scientific knowledge of open systems and network management systems for next generation networks will be extended.Read moreRead less
Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial inve ....Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial investment in digital technologies, and by developing evidence-based policies to optimise digital service delivery.Read moreRead less
Evidence-based Management for Enterprise Social Networking Success. This project intends to develop a methodology for the successful introduction of enterprise social networks (ESNs). ESNs are an important new technology that promises increased collaboration, making businesses more innovative and responsive. Yet, while some organisations adopt ESN organically, many tightly-managed ESN projects fail. Because ESN are not directed at predefined tasks but bring about new ways of working, traditional ....Evidence-based Management for Enterprise Social Networking Success. This project intends to develop a methodology for the successful introduction of enterprise social networks (ESNs). ESNs are an important new technology that promises increased collaboration, making businesses more innovative and responsive. Yet, while some organisations adopt ESN organically, many tightly-managed ESN projects fail. Because ESN are not directed at predefined tasks but bring about new ways of working, traditional theory and methods of IT introduction are challenged. This project aims to create and test a new theory that frames ESN introduction as guided user experimentation, addressing this emerging IT management problem both theoretically and practically.Read moreRead less
Palladium Based Mobile Agent System for Collaborative Environments. This project aims to (a) develop a Palladium based mobile agent methodology and System for collaborative environments and to (b) construct a testbed that involves the creation of Palladium and mobile agent system to test it on "Virtual Community", that is, a real commercial application provided by our partner investigator for proof of concept.
Multi-agent Framework for Service Level Management. The Internet based e-services are being used by many businesses as part of the modern e-business environment. Management of e-services over the Internet involves complex correlation of events, and their sequences over geographically dispersed networks, systems and software applications. The integration of management information is a challenging problem due to the semantic differences of services across different business sectors (e.g., healthca ....Multi-agent Framework for Service Level Management. The Internet based e-services are being used by many businesses as part of the modern e-business environment. Management of e-services over the Internet involves complex correlation of events, and their sequences over geographically dispersed networks, systems and software applications. The integration of management information is a challenging problem due to the semantic differences of services across different business sectors (e.g., healthcare, retail and telecommunications). This project aims to develop a new framework for the integrated management of networked services using multiple software agents; some of them are already a part of the current Internet infrastructure (e.g., search engines).Read moreRead less
Introducing computer-based documentation to Residential Aged Care: a multi-method evaluation of success. Improvements to quality and use of evidence-based methods in residential aged-care are restricted due to the very slow adoption of electronic information systems. This research will provide key investors, government, aged care providers and IT vendors, with tools to measure success in introducing IT into this sector. The project will create a platform with the national peak body, to dissemina ....Introducing computer-based documentation to Residential Aged Care: a multi-method evaluation of success. Improvements to quality and use of evidence-based methods in residential aged-care are restricted due to the very slow adoption of electronic information systems. This research will provide key investors, government, aged care providers and IT vendors, with tools to measure success in introducing IT into this sector. The project will create a platform with the national peak body, to disseminate lessons in successful implementation of computerised systems in residential aged-care, based on studies in two states. The studies will also benefit the international community researching technology adoption, by extending its boundary condition to a novel setting.Read moreRead less
Streaming video media using semantic information. Delivering video over the Internet has posted a big problem. Video files are extremely big and need hours or even tens of hours to download. This is too long to wait for the content. Much research has been attempted over low-level structures such as coding, buffer, protocol, agent and server. These techniques are either not scalable or impractical. This project aims to collaborate with CyberView on developing a high-level scheme of streaming vide ....Streaming video media using semantic information. Delivering video over the Internet has posted a big problem. Video files are extremely big and need hours or even tens of hours to download. This is too long to wait for the content. Much research has been attempted over low-level structures such as coding, buffer, protocol, agent and server. These techniques are either not scalable or impractical. This project aims to collaborate with CyberView on developing a high-level scheme of streaming video using semantic information. It breaks videos into shots and allows semantic browsing of the content. It also introduces intelligent agents with various behaviours.Read moreRead less