Employee voice in Australia: the impact of employee participation arrangements on organisational performance and employee well-being. Given the extent of union decline in Australia, there is a need to update policy to reflect the new reality of low unionisation. This project will examine what alternative arrangements exist and their economic and social consequences. It focuses on the employee impacts and employer impacts of these arrangements and will inform current policy debates.
Infrastructure project delivery: a life cycle evaluation model for public private partnerships. Governments continue to embrace public-private partnerships so as to obtain value for money and provide financial accountability to taxpayers. This project will determine the most appropriate way to engage the private sector in infrastructure delivery and develop a dynamic life cycle evaluation model to ensure projects are delivered effectively and efficiently.
Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XM ....Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XML profiles for the different data sets and business processes, novel techniques for conjoint mining of structured and semi-structured data, and adaptive business intelligence techniques. The results will be validated using large real-world data sets provided by the partner organisation.Read moreRead less
InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by ....InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by government audit offices in Australia, bringing reduced risk and increased efficiency to organisations subject to audit, as well as increasing conformance with the new accounting and auditing standards. Furthermore, all Australian citizens, (the indirect clients of public sector audit services), will benefit from well-managed program-delivery systems.Read moreRead less
Site-Level Community Engagement Processes in the Australian Minerals Industry: A Comparative Analysis. A key principle of corporate social responsibility is that companies should endeavour to engage with, and be responsive to, the concerns of affected local communities. With the support of four industry partners, this study will compare how community engagement has been practised at seven Australian minerals operations. The study will assess the effectiveness and appropriateness of existing enga ....Site-Level Community Engagement Processes in the Australian Minerals Industry: A Comparative Analysis. A key principle of corporate social responsibility is that companies should endeavour to engage with, and be responsive to, the concerns of affected local communities. With the support of four industry partners, this study will compare how community engagement has been practised at seven Australian minerals operations. The study will assess the effectiveness and appropriateness of existing engagement processes, account for significant differences between sites, and identify opportunities for improving how companies engage with communities. Social Identity Theory will be utilised to structure the research and inform the development of advice to industry on effective engagement strategies.Read moreRead less
Airports of the Future. This project will enhance the capabilities of Australian airport operators to design and manage complex airport systems. Research outcomes will enable the identification of patterns of behaviour and will provide tools to manage airport effectiveness and balance conflicting security, economic and passenger-driven pressures. Outcomes will improve productivity, enhance capabilities for critical infrastructure protection, and lessen the cost of mandated security, estimated t ....Airports of the Future. This project will enhance the capabilities of Australian airport operators to design and manage complex airport systems. Research outcomes will enable the identification of patterns of behaviour and will provide tools to manage airport effectiveness and balance conflicting security, economic and passenger-driven pressures. Outcomes will improve productivity, enhance capabilities for critical infrastructure protection, and lessen the cost of mandated security, estimated to grow to $152M by 2010 for the five major Australian airports. The deliverables of this project will be transferable to other complex socio-technical systems providing the potential to transform a range of Australian critical infrastructure and transportation hubs.Read moreRead less
Equity and diversity in the Australian architecture profession: women, work, and leadership. This project will develop strategies to maximize women's participation in architecture, improving human resource practices within architectural firms and developing a diversity policy for the national professional association. Together these outcomes will increase women's representation within architecture, and help all architects achieve a greater work life balance with its concomitant effects of improv ....Equity and diversity in the Australian architecture profession: women, work, and leadership. This project will develop strategies to maximize women's participation in architecture, improving human resource practices within architectural firms and developing a diversity policy for the national professional association. Together these outcomes will increase women's representation within architecture, and help all architects achieve a greater work life balance with its concomitant effects of improving individual health, wellbeing and national productivity. Increasing the visibility and recognition of female architects will directly support innovative practice in architecture, which will advantage all attempts to create socially and ecologically sustainable built environments in Australia.Read moreRead less