Improving productivity: theory and application to Australian hospitals. This project aims to improve existing methods for analysing productivity and efficiency of organisations. The new methods will be applied to Australian hospitals, to analyse their productivity and efficiency, identify the best-practices and their determinants and recommend improvements and necessary reforms. The high level of healthcare costs in Australia, about 5 percent of gross domestic product, as well as their rapid and ....Improving productivity: theory and application to Australian hospitals. This project aims to improve existing methods for analysing productivity and efficiency of organisations. The new methods will be applied to Australian hospitals, to analyse their productivity and efficiency, identify the best-practices and their determinants and recommend improvements and necessary reforms. The high level of healthcare costs in Australia, about 5 percent of gross domestic product, as well as their rapid and accelerating growth, imply that application of methods developed through this project may save billions of dollars and, more importantly, thousands of lives. An expected outcome of this project will be superior theoretical and practical methods for analysing productivity and efficiency of economic systems, to enhance understanding of the potential for improvements and of the necessary reforms.Read moreRead less
Discovery Early Career Researcher Award - Grant ID: DE160100548
Funder
Australian Research Council
Funding Amount
$298,000.00
Summary
Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service ....Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service users will sometimes struggle with online transactions. In the worst case, people may be excluded from accessing important services. Insights from this research are expected to help public and private organisations to deliver high-quality digital services that empower service users.Read moreRead less
Employee voice in Australia: the impact of employee participation arrangements on organisational performance and employee well-being. Given the extent of union decline in Australia, there is a need to update policy to reflect the new reality of low unionisation. This project will examine what alternative arrangements exist and their economic and social consequences. It focuses on the employee impacts and employer impacts of these arrangements and will inform current policy debates.
Ensuring Australia's competitiveness by implementing targeted performance measurement systems across the extended supply chain. This project will develop a framework to guide managers in designing, implementing, and using performance measurement systems across the industry supply chain to maximise the potential benefits of supply chain management. The outcomes enhance organisational competitiveness, supply chain competitiveness and boost Australia's economy.
A general theory of multiple-goal pursuit. The aim of this project is to develop and test a formal theory that explains the mechanisms by which people make choices amongst competing goals in a dynamic and uncertain environment (‘multiple goal pursuit’). People have to manage competing goals in a wide range of settings (for example, work, education, sport), yet the mechanisms are poorly understood. The theory is expected to integrate formal theories of self-regulation with formal theories of deci ....A general theory of multiple-goal pursuit. The aim of this project is to develop and test a formal theory that explains the mechanisms by which people make choices amongst competing goals in a dynamic and uncertain environment (‘multiple goal pursuit’). People have to manage competing goals in a wide range of settings (for example, work, education, sport), yet the mechanisms are poorly understood. The theory is expected to integrate formal theories of self-regulation with formal theories of decision making, to provide a more general account of multiple goal pursuit. The project aims to test the predictions of the theory in a series of experiments in which people have to pursue two goals simultaneously. The experiments allow us to test competing views, and understand the mechanisms involved.Read moreRead less
Turning crises into opportunities: Learning from high growth businesses. Being able to adapt and respond to crises such as the COVID-19 pandemic or bushfires is important for Australia's economic development. This project investigates how crises can be turned into opportunities. It analyses the strategic crises responses of business ventures that managed to defy the odds and to achieve high growth because of crises. The outcomes include an improved understanding of the opportunities crises prese ....Turning crises into opportunities: Learning from high growth businesses. Being able to adapt and respond to crises such as the COVID-19 pandemic or bushfires is important for Australia's economic development. This project investigates how crises can be turned into opportunities. It analyses the strategic crises responses of business ventures that managed to defy the odds and to achieve high growth because of crises. The outcomes include an improved understanding of the opportunities crises present; and actionable, empirically grounded insights into successful crises responses. As such, the project will make significant contributions to core areas of entrepreneurship and management research. It will also help policymakers and entrepreneurs to improve economic resilience and to foster sustainable economic growth.Read moreRead less
High-impact entrepreneurship: routine formation, process and outcomes. This project aims to gain in-depth knowledge of how entrepreneurs create high impact ventures through the adoption of a practice-based approach. The project intends to uncover how routines are formed and developed to establish and sustain the creation of high-impact new ventures. The project expects to make significant contributions to core areas of management and entrepreneurship research, while providing beneficial insights ....High-impact entrepreneurship: routine formation, process and outcomes. This project aims to gain in-depth knowledge of how entrepreneurs create high impact ventures through the adoption of a practice-based approach. The project intends to uncover how routines are formed and developed to establish and sustain the creation of high-impact new ventures. The project expects to make significant contributions to core areas of management and entrepreneurship research, while providing beneficial insights on the impact of government support programs for facilitating high-impact entrepreneurship to ensure policy is effectively designed to foster the success of high-impact new ventures. An in-depth understanding of high-impact entrepreneurship will also help foster innovation-led growth in Australia’s economic development.Read moreRead less
Improving workplace productivity via an AI-based physical activity chatbot . This project aims to develop, train and evaluate a physical activity chatbot using artificial intelligence and machine learning to improve workplace productivity in sedentary office workers. Productivity losses, due to high numbers of physically inactive workers, cost the Australian economy $14 billion per year. The cost of effective and scalable workplace physical activity programs acts as a barrier to their implementa ....Improving workplace productivity via an AI-based physical activity chatbot . This project aims to develop, train and evaluate a physical activity chatbot using artificial intelligence and machine learning to improve workplace productivity in sedentary office workers. Productivity losses, due to high numbers of physically inactive workers, cost the Australian economy $14 billion per year. The cost of effective and scalable workplace physical activity programs acts as a barrier to their implementation. As such, innovative programs that can reach large numbers of workers at minimal cost are needed. This project aims to generate new knowledge on the use of artificial intelligence to achieve behavioural improvements and will lead to the development of a new type of behaviour change program with broad applicability.
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Securing the next generation in farming and food careers. This project aims to investigate why and how young people (aged 15-35 years) enter, stay or leave jobs and careers in the agri-food sector, including farming, farm services and food processing. This project expects to generate new knowledge to improve youth career trajectories through using an innovative, interdisciplinary and engaged research design with young people. Expected outcomes include the co-design of youth-appropriate industry ....Securing the next generation in farming and food careers. This project aims to investigate why and how young people (aged 15-35 years) enter, stay or leave jobs and careers in the agri-food sector, including farming, farm services and food processing. This project expects to generate new knowledge to improve youth career trajectories through using an innovative, interdisciplinary and engaged research design with young people. Expected outcomes include the co-design of youth-appropriate industry and education policy proposals, new models of youth engagement in agri-food and better career outcomes for young people. This should provide significant benefits to the sustainability and growth of the agri-food sector and to rural and regional communities and their economic prosperity. Read moreRead less
Designing offices well. This project aims to describe, quantify and analyse the impact of workspace design on workers’ satisfaction, productivity and health. The Australian market is the fastest adopter of Activity-Based Working (ABW) in the world and impacts arising from this workspace typology on workers will be significant now and in the next decade. This project will develop benchmarking for ABW offices, techniques for monitoring cognitive performance in situ, and design guidelines for healt ....Designing offices well. This project aims to describe, quantify and analyse the impact of workspace design on workers’ satisfaction, productivity and health. The Australian market is the fastest adopter of Activity-Based Working (ABW) in the world and impacts arising from this workspace typology on workers will be significant now and in the next decade. This project will develop benchmarking for ABW offices, techniques for monitoring cognitive performance in situ, and design guidelines for health promotion. By shifting attention to design features that actually perform well, this project will provide the empirical basis needed to transform the way workspaces are designed now and in the future. It will therefore lead to greater productivity in and among workplaces.Read moreRead less