From entitlement to experiment: The new governance of welfare to work. This project aims to model and explain the governance dynamics of welfare to work in Australia, New Zealand and the United Kingdom. Australia regularly undertakes major governance reforms in providing welfare to the unemployed and other groups in need. In this dynamic environment, welfare agencies are struggling to deliver benefits to the most disadvantaged people. Services must balance the need to meet central performance re ....From entitlement to experiment: The new governance of welfare to work. This project aims to model and explain the governance dynamics of welfare to work in Australia, New Zealand and the United Kingdom. Australia regularly undertakes major governance reforms in providing welfare to the unemployed and other groups in need. In this dynamic environment, welfare agencies are struggling to deliver benefits to the most disadvantaged people. Services must balance the need to meet central performance requirements against the desire to help clients. The project aims to create a new framework for understanding how policy instruments and design experiments can improve services for those who are in need.Read moreRead less
The new digital governance of welfare to work. This project aims to analyse the implementation of a 'digital first' employment services system, its effects on frontline services and governance, and its potential for policy learning. It expects to generate new knowledge on how digitalisation changes interactions between jobseekers, providers, employers and the government, by working with our industry partners in a collaborative innovation lab. Expected outcomes of this project include a theoretic ....The new digital governance of welfare to work. This project aims to analyse the implementation of a 'digital first' employment services system, its effects on frontline services and governance, and its potential for policy learning. It expects to generate new knowledge on how digitalisation changes interactions between jobseekers, providers, employers and the government, by working with our industry partners in a collaborative innovation lab. Expected outcomes of this project include a theoretically informed, and practically tested, model of how digitalisation can promote service design and policy innovation that benefits jobseekers and employers. This should provide significant benefits for welfare system design, service outcomes, and policy learning nationally and internationally. Read moreRead less
The utilisation of social science research in policy development and program review. This project will enhance the use of evidence in social policy and improve the relevance of applied social research. It will produce new insights into factors affecting the success of evidence-based decision-making by examining social research utilisation within various agencies at federal and state levels. National and community benefits centre on how to improve the policy uptake of social research. This will c ....The utilisation of social science research in policy development and program review. This project will enhance the use of evidence in social policy and improve the relevance of applied social research. It will produce new insights into factors affecting the success of evidence-based decision-making by examining social research utilisation within various agencies at federal and state levels. National and community benefits centre on how to improve the policy uptake of social research. This will contribute to the development of improved support systems to enhance the consideration of evidence-based policy. Outcomes will be applicable to governments, policy-makers and academics in Australia and abroad. Ways to improve research partnerships between academic social scientists and public sector agencies will be identified. Read moreRead less
Balancing trust and control in the provision of employment services: comparing outcomes for disability employment service users. The Australian government is committed to assisting marginalised job seekers and increasing employment participation as part of its Social Inclusion Agenda. This research will assist the government achieve its social inclusion goals by analysing key elements of the new generation of employment services and generating comparative information about the relative effective ....Balancing trust and control in the provision of employment services: comparing outcomes for disability employment service users. The Australian government is committed to assisting marginalised job seekers and increasing employment participation as part of its Social Inclusion Agenda. This research will assist the government achieve its social inclusion goals by analysing key elements of the new generation of employment services and generating comparative information about the relative effectiveness of different service delivery models currently operating in the Job Network and the Disability Employment Network. Read moreRead less
Redistribution and Risk in Contracting Out Government Services. Governments across Australia spend billions of dollars per year on contracting out of their services, yet there is very knowledge of the costs and benefits of contracting out. The existing research on contracting out tends to focus narrowly on issues such as cost. This research will examine a much broader range of consequences associated with contracting out including changes in the distribution of resources, changes in political ....Redistribution and Risk in Contracting Out Government Services. Governments across Australia spend billions of dollars per year on contracting out of their services, yet there is very knowledge of the costs and benefits of contracting out. The existing research on contracting out tends to focus narrowly on issues such as cost. This research will examine a much broader range of consequences associated with contracting out including changes in the distribution of resources, changes in political power between groups and changes in the nature of service delivery. The research will have three outcomes: testing of a systematic framework for evaluating contracting out, new knowledge on the impacts of contracting out across a wider range of outcomes, and an analysis of the distributive relationships associated with contracting out.Read moreRead less
Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, thr ....Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, through the identification and analysis of tensions between social and economic value orientations in the workplace, to develop a values framework and key socially responsible indicators for the improvement of policy, decision making and practice within the Industry Partners and the wider service sectors.Read moreRead less
Advocacy in the age of compacts: Strengthening the policy development dimension of partnership agreements between government and community organisations. The proposed research will be the first attempt to evaluate the roll-out of compacts in Australia. In order to ensure that the new compacts continue to be responsive to the needs of both government and community organisations it is crucial that their early operation be evaluated and the findings used to create ongoing mechanisms for monitoring, ....Advocacy in the age of compacts: Strengthening the policy development dimension of partnership agreements between government and community organisations. The proposed research will be the first attempt to evaluate the roll-out of compacts in Australia. In order to ensure that the new compacts continue to be responsive to the needs of both government and community organisations it is crucial that their early operation be evaluated and the findings used to create ongoing mechanisms for monitoring, outcome evaluation, and skill-building. The proposed project will assist Austraian governments to identify performance indicators for outcomes in the context of the compacts, particularly those that lead to the effective contribution of community organisations in policy development.Read moreRead less
Activating states: transforming the delivery of 'welfare to work' services to the long-term unemployed in Australia, Great Britain and the Netherlands. With declining unemployment, the possibility of labour force shortages in future years, and an annual expense of $20 billion on income support in Australia, policy makers are concerned with increasing the economic participation of social security recipients. This project will provide policy makers and service providers with important comparative ....Activating states: transforming the delivery of 'welfare to work' services to the long-term unemployed in Australia, Great Britain and the Netherlands. With declining unemployment, the possibility of labour force shortages in future years, and an annual expense of $20 billion on income support in Australia, policy makers are concerned with increasing the economic participation of social security recipients. This project will provide policy makers and service providers with important comparative assessments of the way policies designed to promote economic participation are executed by frontline staff and will provide essential data for designing policy which is more effective in assisting the unemployed to find sustainable paid employment. It will address the National Research Priority of promoting and maintaining good health through strengthening Australia's social and economic fabric.Read moreRead less
Improving decision making in government service delivery using third party providers. This project focuses on analysing and improving decision making in government service delivery through two complementary parts: examining the range of models/potential models used by government agencies through 3rd party providers; and investigating how specific relations are managed/improved in selected industries (childcare, ageing, disability services). Our approaches encompass policy process theories, contr ....Improving decision making in government service delivery using third party providers. This project focuses on analysing and improving decision making in government service delivery through two complementary parts: examining the range of models/potential models used by government agencies through 3rd party providers; and investigating how specific relations are managed/improved in selected industries (childcare, ageing, disability services). Our approaches encompass policy process theories, contractual management, alternative service delivery, citizen empowerment theories, new institutional economics, industry impact analysis, and new modes of accountability. Analytical methods include survey and statistical investigations, comparative historical methods, case studies, comparative research with Canadian and NZ experts.Read moreRead less
Ending long-term homelessness permanently: How to make effective links between housing and long-term support. Australian services for homeless people typically provide short to medium-term assistance and accommodation. This approach struggles to meet the complex needs of the long-term homeless. Recently there has been considerable government investment in new approaches to end long-term homelessness, but evidence supporting the efficacy of these approaches is limited. This project builds on a fo ....Ending long-term homelessness permanently: How to make effective links between housing and long-term support. Australian services for homeless people typically provide short to medium-term assistance and accommodation. This approach struggles to meet the complex needs of the long-term homeless. Recently there has been considerable government investment in new approaches to end long-term homelessness, but evidence supporting the efficacy of these approaches is limited. This project builds on a four year Randomised Controlled Trial of the Journey to Social Inclusion pilot-program which was designed to end long-term homelessness. The project aims to track participants for an additional two years. The research aims to provide new knowledge on what practices and factors generate positive outcomes and what factors and practices sustain positive outcomes.Read moreRead less