Whistling While They Work: Enhancing the Theory and Practice of Internal Witness Management in Public Sector Organisations. The protection of whistleblowers and other internal witnesses to corruption, misconduct and maladministration is a great unsolved problem in public sector governance. Involving 11 integrity institutions, this first national study of internal witness management will describe and compare organisational experience under varying public interest disclosure regimes across the Au ....Whistling While They Work: Enhancing the Theory and Practice of Internal Witness Management in Public Sector Organisations. The protection of whistleblowers and other internal witnesses to corruption, misconduct and maladministration is a great unsolved problem in public sector governance. Involving 11 integrity institutions, this first national study of internal witness management will describe and compare organisational experience under varying public interest disclosure regimes across the Australian public sector. By identifying and promoting current best practice in workplace responses to public interest whistleblowing, the project will use the experience and perceptions of internal witnesses and first- and second-level managers to identify more routine strategies for preventing, reducing and addressing reprisals and other whistleblowing-related conflicts.Read moreRead less
Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of ....Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of organisations, of which the health industry is central. This project will investigate the issues that make workplaces in a TS health organisation a healthier and more productive place to work. The results could directly help improve workplaces covering more than 150,000 employees.Read moreRead less
Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse ....Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse organisations and social contexts. The model will help community organisations determine the self-efficacy of volunteers; enhance individual and collective volunteer capacity;identify new volunteer pathways responsive to the lifestyles and social and economic circumstances of volunteers;and create a more capable and responsive pool of volunteers.Read moreRead less
Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
Collective action and collaborative governance in crisis situations. This project aims at tackling the challenges that coordinated collective action faces in situations of complex crisis. It will generate novel scholarly knowledge that addresses the question of how a heterogeneous collective of actors that transcends organizational and institutional boundaries can establish, sustain, restore, and organize the capacity to act and make appropriate decisions in crisis situations. The expected outco ....Collective action and collaborative governance in crisis situations. This project aims at tackling the challenges that coordinated collective action faces in situations of complex crisis. It will generate novel scholarly knowledge that addresses the question of how a heterogeneous collective of actors that transcends organizational and institutional boundaries can establish, sustain, restore, and organize the capacity to act and make appropriate decisions in crisis situations. The expected outcomes include an improved theoretical understanding of multi-actor collaborative governance in crisis situations by identifying obstacles and governance gaps that need to be overcome. This should provide significant benefits in terms of national and international response strategies to crisis situations of various kind.Read moreRead less
Creating sustainable employment for disadvantaged and vulnerable groups . This project aims to address long-term unemployment and labour market exclusion of disadvantaged and vulnerable groups by generating new employer-led solutions. The project expects to create, with employers, successful strategies for recruiting disadvantaged workers into better quality jobs, and to co-produce best practice employer engagement toolkits and minimum job quality standards. Anticipated outcomes include increasi ....Creating sustainable employment for disadvantaged and vulnerable groups . This project aims to address long-term unemployment and labour market exclusion of disadvantaged and vulnerable groups by generating new employer-led solutions. The project expects to create, with employers, successful strategies for recruiting disadvantaged workers into better quality jobs, and to co-produce best practice employer engagement toolkits and minimum job quality standards. Anticipated outcomes include increasing the success of government-funded employment programs by improving employment opportunities and reducing cycling between work and welfare. Significant benefits for disadvantaged groups, businesses and society will result in increased employee wellbeing, organisational performance and economic competitiveness.Read moreRead less
Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways t ....Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways to bring about organisational change in health care. The results of this study will have immediate application to the organisational strategies of the Greater Metropolitan Clinical Taskforce and other national government health care agencies that implement organisational change through clinical networks. Read moreRead less
InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by ....InformationTechnology (IT) Audit Methodologies in the Australian Public Sector: Addressing Mandatory Requirements of International Standards. The primary benefit occurs in relation to National Research Priority 3: Frontier Technologies for Building and Transforming Australian Industries, notably Priority Goal 'Smart Information Use', as it will enable more sophisticated and accurate assessments of current IT audit methodologies. In turn, these improvements will enable more effective IT audits by government audit offices in Australia, bringing reduced risk and increased efficiency to organisations subject to audit, as well as increasing conformance with the new accounting and auditing standards. Furthermore, all Australian citizens, (the indirect clients of public sector audit services), will benefit from well-managed program-delivery systems.Read moreRead less
An assessment of late night alcohol restrictions in Queensland. An assessment of late night alcohol restrictions in Queensland. This project aims to assess the effect of 2.00am cease of alcohol service for licensed venues across Queensland, identify modifiable elements and develop policy advice. Alcohol-related harm is a major social order issue which requires evidence-based policy. Using the most sophisticated models to date—including outlet density, enforcement, demographic variables and other ....An assessment of late night alcohol restrictions in Queensland. An assessment of late night alcohol restrictions in Queensland. This project aims to assess the effect of 2.00am cease of alcohol service for licensed venues across Queensland, identify modifiable elements and develop policy advice. Alcohol-related harm is a major social order issue which requires evidence-based policy. Using the most sophisticated models to date—including outlet density, enforcement, demographic variables and other variables—this project will build unique datasets, including archival data, foot-traffic counting, key stakeholder and patron interviews, to evaluate the effect of alcohol restrictions and identify policy lessons for other jurisdictions in Australia and internationally.Read moreRead less
Effective clinical handover communication: improving patient safety, experience and outcomes. Improving written and spoken communication in clinical handover will significantly reduce critical incidents in hospitals. The link between communication and critical incidents in hospitals is well documented. One third of the $2 billion p.a. direct financial costs to Australia of critical incidents, is attributed to poor communication between clinicians. National and international governments and heal ....Effective clinical handover communication: improving patient safety, experience and outcomes. Improving written and spoken communication in clinical handover will significantly reduce critical incidents in hospitals. The link between communication and critical incidents in hospitals is well documented. One third of the $2 billion p.a. direct financial costs to Australia of critical incidents, is attributed to poor communication between clinicians. National and international governments and health agencies have targeted clinical handover as critical in safe, effective health care. This project will generate new knowledge of handover to significantly improve patient safety and enable health professionals to enhance their communicative practices, thereby improving the quality of the patient journey through the hospital system.Read moreRead less