Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
Discovery Early Career Researcher Award - Grant ID: DE160100548
Funder
Australian Research Council
Funding Amount
$298,000.00
Summary
Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service ....Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service users will sometimes struggle with online transactions. In the worst case, people may be excluded from accessing important services. Insights from this research are expected to help public and private organisations to deliver high-quality digital services that empower service users.Read moreRead less
Real-time Analytics on Urban Trajectory Data for Road Traffic Management. This project aims to develop real-time analytics and data management capabilities that leverage large-scale urban trajectory data to provide road operators with real-time insights into population movements and enable data-driven, customer-centric network operations. Current traffic management practices rely heavily on aggregate vehicle count data from fixed road sensors, which have limitations in accurately measuring traff ....Real-time Analytics on Urban Trajectory Data for Road Traffic Management. This project aims to develop real-time analytics and data management capabilities that leverage large-scale urban trajectory data to provide road operators with real-time insights into population movements and enable data-driven, customer-centric network operations. Current traffic management practices rely heavily on aggregate vehicle count data from fixed road sensors, which have limitations in accurately measuring traffic demand and network congestion propagation. This project seeks to develop innovative technologies to use a wide variety of data sources, especially massive trajectories of vehicles moving across the network, to better understand people's travel demands and road usage patterns and thus better manage the transport system.
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Efficient Similarity Query Processing in High Dimensional Databases. This project studies a fundamental problem common to a wide range of applications. It contributes to smart use of information, which is vital to the modern knowledge-based economy, by providing an enabling technology to capitalise Australia's huge investment in data collection. Our research is right in the forefront of ICT research, leading the international effort of extending database technologies to support data management a ....Efficient Similarity Query Processing in High Dimensional Databases. This project studies a fundamental problem common to a wide range of applications. It contributes to smart use of information, which is vital to the modern knowledge-based economy, by providing an enabling technology to capitalise Australia's huge investment in data collection. Our research is right in the forefront of ICT research, leading the international effort of extending database technologies to support data management and query processing for very large and highly complex data.Read moreRead less
Context Exploration: An Effective Way to Enhance Duplication Detection. As a vital data quality problem, effective duplication detection has practical significance in data management, in particular in large scale information systems such as in business, health and national security. This project aims to be a unique value to virtually every information systems by providing a general, domain-independent framework which is comprehensive to significantly improve the duplication detection. The develo ....Context Exploration: An Effective Way to Enhance Duplication Detection. As a vital data quality problem, effective duplication detection has practical significance in data management, in particular in large scale information systems such as in business, health and national security. This project aims to be a unique value to virtually every information systems by providing a general, domain-independent framework which is comprehensive to significantly improve the duplication detection. The developed cutting-edge technologies are potential to be a new direction of data duplication detection study. This project will allow us to avail an opportunity to promote Australia's capability in developing sophisticated technologies and are potential to add to Australia's profile in this area. Read moreRead less
Exploiting Views in Extensible Markup Language (XML) Data Processing. This project addresses an important technical issue in smart information use, which is among Australian National Research Priorities. The techniques developed in this project will enable Australian organizations to build smarter and more efficient information systems, hence making them more competitive in the global market. The problems in this project are technically challenging, solving them in Australia will enhance Austr ....Exploiting Views in Extensible Markup Language (XML) Data Processing. This project addresses an important technical issue in smart information use, which is among Australian National Research Priorities. The techniques developed in this project will enable Australian organizations to build smarter and more efficient information systems, hence making them more competitive in the global market. The problems in this project are technically challenging, solving them in Australia will enhance Australia's international research reputation. The project will also boost Australia's research capability by training PhD and honours students.
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Monitoring online topic evolvements with near-duplicate videos. This project will make a major impact on social media mining, and open up a new research direction for topic discovery. The project's advances will bring economic/social benefits to Australia, where collaborative access of large amount of Web/media information is vital, for example, data sharing and management, broadcasting, advertising, opinion gathering, etc.
Effective and Efficient Video Search. This project will add a much desired level of sophistication to the current data management and search technologies. Success of this project will not only establish us as an internationally leading research group but also bring significant economic and social benefits to Australia. Many Australia organizations specializing in media communication, entertainment, management and services will be benefited by saving enormous cost, improving service quality, prot ....Effective and Efficient Video Search. This project will add a much desired level of sophistication to the current data management and search technologies. Success of this project will not only establish us as an internationally leading research group but also bring significant economic and social benefits to Australia. Many Australia organizations specializing in media communication, entertainment, management and services will be benefited by saving enormous cost, improving service quality, protecting their intelligence properties, etc. It will also advance Australia's intellectual leadership in copyright compliance, benefit commercialization of research results, form strong international collaborations and networks, and underpin the National Research Priority.
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PreferPeer: Towards Efficient Location-aware Preference Search in Mobile Peer-to-Peer Databases. Our research is right in the forefront of ICT research, leading the international effort of extending database technologies to support data management and query processing in very large scale highly mobile data. The proposed PreferPeer stands to open up major research directions in mobile point-to-point computing. Advances in this project will bring significant economic and social benefits to Austral ....PreferPeer: Towards Efficient Location-aware Preference Search in Mobile Peer-to-Peer Databases. Our research is right in the forefront of ICT research, leading the international effort of extending database technologies to support data management and query processing in very large scale highly mobile data. The proposed PreferPeer stands to open up major research directions in mobile point-to-point computing. Advances in this project will bring significant economic and social benefits to Australia. The research outcome of this project will directly benefit the following sectors: telecommunications, transportation, supply chain management, logistics, mobile computing, mobile e-commerce and marketing, air traffic control, defence, and so on, where efficient access to large amounts of highly mobile and distributed information is vital.Read moreRead less
Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial inve ....Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial investment in digital technologies, and by developing evidence-based policies to optimise digital service delivery.Read moreRead less