Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, thr ....Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, through the identification and analysis of tensions between social and economic value orientations in the workplace, to develop a values framework and key socially responsible indicators for the improvement of policy, decision making and practice within the Industry Partners and the wider service sectors.Read moreRead less
Community Management of Human Services in the Quasi-market: A critical examination of management practices in government funded community service providers. Small community organisations providing human services in Australia are in crisis following introduction by governments of funding practices based on quasi-market constructs of 'purchasing' and 'contracting'. These organisations traditionally based their structure and practices on participation of, and accountability to, the local community. ....Community Management of Human Services in the Quasi-market: A critical examination of management practices in government funded community service providers. Small community organisations providing human services in Australia are in crisis following introduction by governments of funding practices based on quasi-market constructs of 'purchasing' and 'contracting'. These organisations traditionally based their structure and practices on participation of, and accountability to, the local community. Explicit positioning of government as "customer" fundamentally alters this relationship. The research partners are increasingly aware of the practical issues for community management committees attempting to mediate these changes. In this research the emergent structures and practices of community organisations will be critically examined, and their impact on service provision analysed, through qualitative methods and textual analysis.Read moreRead less
The Social and Business Implications of Extending China's Social Security System. The Shanghai Bureau of Labour and Social Security (SBLSS) has introduced regulations that extend social security coverage to employees (including migrants) resident and/or working within the municipality of Shanghai but outside the city limits. These regulations are part of a reform program that aims to develop a comprehensive and sustainable social security system that will provide coverage to all of China's popul ....The Social and Business Implications of Extending China's Social Security System. The Shanghai Bureau of Labour and Social Security (SBLSS) has introduced regulations that extend social security coverage to employees (including migrants) resident and/or working within the municipality of Shanghai but outside the city limits. These regulations are part of a reform program that aims to develop a comprehensive and sustainable social security system that will provide coverage to all of China's population; and one that draws on Australia's experience with social security management. The Bureau has asked us to partcipate in assessing the reforms, a research opportunity offered to no other body of scholars inside or outside China.Read moreRead less
Currencies of Care: Establishing the scope of performance indicators in child and family welfare services. This project aims to establish the scope of performance indicators for assessing outcomes in welfare services in urban, regional and rural contexts. Its significance lies in the analysis of outcomes, in addition to service outputs, and in advancing understanding of performance assessment beyond a narrow focus on urban service delivery environments. The project combines UnitingCare Burnside' ....Currencies of Care: Establishing the scope of performance indicators in child and family welfare services. This project aims to establish the scope of performance indicators for assessing outcomes in welfare services in urban, regional and rural contexts. Its significance lies in the analysis of outcomes, in addition to service outputs, and in advancing understanding of performance assessment beyond a narrow focus on urban service delivery environments. The project combines UnitingCare Burnside's experience in and commitment to delivery of high quality services with the CIs' interdisciplinary expertise in evaluation of caring work. Anticipated outcomes include development of a conceptual framework for performance assessment which will be used by the industry partner in managing and delivering services.Read moreRead less
Material well-being in the Australian welfare state. This project will use Australian Bureau of Statistics data on incomes, wealth and time use to construct a picture of material well-being in contemporary Australia. The results will show how material well-being relates to stages in the life cycle, to family types, and to relative affluence and relative poverty. Comparisons will be drawn between these results and a similar Australian study based on data from the late 1980s. International compari ....Material well-being in the Australian welfare state. This project will use Australian Bureau of Statistics data on incomes, wealth and time use to construct a picture of material well-being in contemporary Australia. The results will show how material well-being relates to stages in the life cycle, to family types, and to relative affluence and relative poverty. Comparisons will be drawn between these results and a similar Australian study based on data from the late 1980s. International comparisons will also be attempted. The findings provide important guidelines for public policy and especially for welfare policy.Read moreRead less
Where's the evidence? Understanding the use of evidence in Indigenous policy. The project will strengthen the social and economic fabric of Indigenous communities and Australia as a whole by helping to improve the production and use of robust evidence and the engagement of Indigenous people themselves in Indigenous policy development. The dialogue approach has been used in many conflict situations. Here it will help the development of innovative approaches to resolving tensions between policyma ....Where's the evidence? Understanding the use of evidence in Indigenous policy. The project will strengthen the social and economic fabric of Indigenous communities and Australia as a whole by helping to improve the production and use of robust evidence and the engagement of Indigenous people themselves in Indigenous policy development. The dialogue approach has been used in many conflict situations. Here it will help the development of innovative approaches to resolving tensions between policymakers, researchers and Indigenous people, and also Indigenous and non-Indigenous Australians. The project will significantly build the capacity of Indigenous researchers in this area. It will help Australian and international policymakers make more effective use of research in other areas of social policy. Read moreRead less
Increasing innovation and flexibility in social service delivery. This project will use a comparative methodology to investigate how contracted social services require careful regulation to ensure service effectiveness and improved organisational capacity. The outcome will include a practice model for understanding the relationship between regulation, contract structure and forms of service delivery innovation.
Creating and sustaining a strong future for volunteering in Australia. This project seeks to answer the question of how to increase social participation by converting non-volunteers to the benefits of volunteering. In Australia today, communities and governments are increasingly dependent on volunteers to build social capital and deliver an increasing range of services. A world first, this project aims to create new theory by examining three levels of analysis: the micro level of the individual ....Creating and sustaining a strong future for volunteering in Australia. This project seeks to answer the question of how to increase social participation by converting non-volunteers to the benefits of volunteering. In Australia today, communities and governments are increasingly dependent on volunteers to build social capital and deliver an increasing range of services. A world first, this project aims to create new theory by examining three levels of analysis: the micro level of the individual volunteer or non-volunteer; the mezzo level of the volunteer-involving organisation; and the macro level of society. This innovative approach aims to identify, analyse and develop a tool to help organisations build Australia’s civil society and develop policy to create a sustainable volunteer sector into the future.Read moreRead less
An examination of Refugee "Women at Risk" in Australia's refugee policy. The passage of refugees from situations of danger to the comparative safety of resettlement is becoming increasingly more complex.Australian refugee policy has a quota of resettlement places for women and children at risk. This policy is not fulfilling its aim of targeting those most in need of protection. This three year longitudinal study will employ action research to examine the reasons for this phenomenon. It will iden ....An examination of Refugee "Women at Risk" in Australia's refugee policy. The passage of refugees from situations of danger to the comparative safety of resettlement is becoming increasingly more complex.Australian refugee policy has a quota of resettlement places for women and children at risk. This policy is not fulfilling its aim of targeting those most in need of protection. This three year longitudinal study will employ action research to examine the reasons for this phenomenon. It will identify potential solutions which will assist some of the world's most vulnerable women reach a situation of safety. At an academic level it will address issues of policy failure.Read moreRead less
Making complex interfaces work for the national disability insurance scheme. This project aims to examine how organisations, frontline workers and participants negotiate funded supports across the National Disability Insurance Scheme (NDIS) and mainstream services and systems interfaces by taking a street-level perspective. The project intends to generate knowledge about self-governing arrangements and adaptive practices that encourage coordinated planning using case study methodology and novel ....Making complex interfaces work for the national disability insurance scheme. This project aims to examine how organisations, frontline workers and participants negotiate funded supports across the National Disability Insurance Scheme (NDIS) and mainstream services and systems interfaces by taking a street-level perspective. The project intends to generate knowledge about self-governing arrangements and adaptive practices that encourage coordinated planning using case study methodology and novel digital research tools. Expected outcomes include the identification of optimal organisational approaches and models of sector governance that mobilise and embed interface efficiencies. This project should significantly benefit the sustainability of the NDIS and ensure the system works effectively for participants.Read moreRead less