Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XM ....Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XML profiles for the different data sets and business processes, novel techniques for conjoint mining of structured and semi-structured data, and adaptive business intelligence techniques. The results will be validated using large real-world data sets provided by the partner organisation.Read moreRead less
Data Enhancement, Integration and Access Services for Smarter, Collaborative and Adaptive Whole-of Water Cycle Management. The project provides a valuable opportunity to make significant impact on water resource management and create community partnerships that will go well beyond the lifetime of the project. The project is expected to contribute to improved water quality and healthier ecosystems. In turn, the scientifically rich research environment will benefit all involved. It will demonstrat ....Data Enhancement, Integration and Access Services for Smarter, Collaborative and Adaptive Whole-of Water Cycle Management. The project provides a valuable opportunity to make significant impact on water resource management and create community partnerships that will go well beyond the lifetime of the project. The project is expected to contribute to improved water quality and healthier ecosystems. In turn, the scientifically rich research environment will benefit all involved. It will demonstrate the capability of the Australian researchers in addressing complex problems in data integration and quality. In particular there will be far reaching benefits of research training for associated PhD students and staff.Read moreRead less
Growing Sustainable Regions: Developing a Rural Statistical Sustainability Framework. Given the challenges facing rural and regional Australia, it is essential that communities and decision-makers have the information and resources to make informed and sustainable decisions. While there is a plethora of data that can provide this evidence-base, it is often complex, disorganised and inaccessible to those who need it. Hence, to facilitate smart information use, this research develops and implement ....Growing Sustainable Regions: Developing a Rural Statistical Sustainability Framework. Given the challenges facing rural and regional Australia, it is essential that communities and decision-makers have the information and resources to make informed and sustainable decisions. While there is a plethora of data that can provide this evidence-base, it is often complex, disorganised and inaccessible to those who need it. Hence, to facilitate smart information use, this research develops and implements a Rural Statistical Sustainability Framework and decision support modelling tool that integrates environmental, economic and social data into a single user-friendly source. This will provide a platform for evidence-based decision-making that will lead to a sustainable future for rural and regional Australia.Read moreRead less
Data-driven water quality treatment management decision support system. Data-driven water quality treatment management decision support system. This project aims to develop a robust decision support system to predict manganese and the character and concentration of dissolved organic matter in drinking water reservoirs, using intelligent algorithms and data collected through remote autonomous instrumentation. These predicted water quality parameters could be used as model input variables to provi ....Data-driven water quality treatment management decision support system. Data-driven water quality treatment management decision support system. This project aims to develop a robust decision support system to predict manganese and the character and concentration of dissolved organic matter in drinking water reservoirs, using intelligent algorithms and data collected through remote autonomous instrumentation. These predicted water quality parameters could be used as model input variables to provide real-time decisions for plant operators on the required treatment regime for incoming raw water, and advise them on the optimal reservoir offtake depth. This will potentially minimise treatment costs and health risks for consumers. The ultimate goal is to significantly enhance current water supply management practices.Read moreRead less
Multi-level analysis of human resource management systems on hospital outcomes. This project explores the relationships among human resource management systems, perceived organisational support, trust-in-management and commitment of healthcare workers. The fundamental aim is to assist hospital managers to determine where to direct their efforts to have maximum impact upon staff and hospital performance.
The Airport Metropolis: Managing the Interfaces. The project aims to develop coordinated and equitable decision-making to ensure that airport-urban development balances economic, social and environmental issues and produces a sustainable regional (and national) competitive advantage that is both secure and resilient. The project will develop modelling technologies for the innovative management of data to ensure efficient and resilient infrastructure coordination. The outputs will enable an open ....The Airport Metropolis: Managing the Interfaces. The project aims to develop coordinated and equitable decision-making to ensure that airport-urban development balances economic, social and environmental issues and produces a sustainable regional (and national) competitive advantage that is both secure and resilient. The project will develop modelling technologies for the innovative management of data to ensure efficient and resilient infrastructure coordination. The outputs will enable an open planning process whereby all stakeholders are able to provide informed input into decision-making. Strategic decision-making, based on increased certainty about future airport and regional planning and development will improve conditions for growth in a range of industries.Read moreRead less
Managing knowledge in telehealth projects: creating better solutions and improving patient care. Telehealth is the use of information and communication technologies for the delivery of healthcare and medical education across a distance. This project will propose more effective ways to support telehealth initiatives by managing the knowledge and expertise that is an integral part of such projects, resulting in improved outcomes.
Examining multi-level Information Technology (IT) project alignment in government services: the case of contracted employment services. Improved Information Technology (IT) alignment is essential for the delivery of government services within a complex public-private, inter-organisational environment. This project will investigate the extent to which well-aligned IT support systems contribute positively to the efficient and effective delivery of contracted employment services.
Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways t ....Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways to bring about organisational change in health care. The results of this study will have immediate application to the organisational strategies of the Greater Metropolitan Clinical Taskforce and other national government health care agencies that implement organisational change through clinical networks. Read moreRead less
Congestion recovery and optimisation of patient flows. Australian public hospitals often experience congestion due to growing demand and limited resources, resulting in disruptions in service delivery and risks in quality of care. This project will apply advanced techniques and methodologies from mathematical sciences and computer modelling to alleviate this important healthcare delivery problem.