Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XM ....Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XML profiles for the different data sets and business processes, novel techniques for conjoint mining of structured and semi-structured data, and adaptive business intelligence techniques. The results will be validated using large real-world data sets provided by the partner organisation.Read moreRead less
A Marine Cadastre for Australia - Addressing Key Scientific and Policy Issues. A marine cadastre provides a means for delineating, managing and administering legally definable offshore boundaries. Marine cadastre research was initiated in Australia under a previous ARC grant which aimed at defining issues affecting the development of an Australian marine cadastre. The current project focuses on four such issues :
(1) Resolving ambiguities in the definition of the tidal interface
(2) Issues ....A Marine Cadastre for Australia - Addressing Key Scientific and Policy Issues. A marine cadastre provides a means for delineating, managing and administering legally definable offshore boundaries. Marine cadastre research was initiated in Australia under a previous ARC grant which aimed at defining issues affecting the development of an Australian marine cadastre. The current project focuses on four such issues :
(1) Resolving ambiguities in the definition of the tidal interface
(2) Issues in the use of natural rather than geometric boundaries to define jurisdictional limits
(3) Expanding the Australian Spatial Data Infrastructure to support a marine cadastre
(4) Legal and security issues intrinsic to the development of a marine cadastre.Read moreRead less
Data Enhancement, Integration and Access Services for Smarter, Collaborative and Adaptive Whole-of Water Cycle Management. The project provides a valuable opportunity to make significant impact on water resource management and create community partnerships that will go well beyond the lifetime of the project. The project is expected to contribute to improved water quality and healthier ecosystems. In turn, the scientifically rich research environment will benefit all involved. It will demonstrat ....Data Enhancement, Integration and Access Services for Smarter, Collaborative and Adaptive Whole-of Water Cycle Management. The project provides a valuable opportunity to make significant impact on water resource management and create community partnerships that will go well beyond the lifetime of the project. The project is expected to contribute to improved water quality and healthier ecosystems. In turn, the scientifically rich research environment will benefit all involved. It will demonstrate the capability of the Australian researchers in addressing complex problems in data integration and quality. In particular there will be far reaching benefits of research training for associated PhD students and staff.Read moreRead less
Design and Implementation of a Clinical Services Performance Management Model. This project aims to develop and test the efficacy of a balanced scorecard-based performance management model in a large public hospital. The project seeks to address significant performance management issues in the health care sector associated with the need to balance clinical care quality and resource management in an environment where conventional performance measurement systems are inadequate. The outcome will ....Design and Implementation of a Clinical Services Performance Management Model. This project aims to develop and test the efficacy of a balanced scorecard-based performance management model in a large public hospital. The project seeks to address significant performance management issues in the health care sector associated with the need to balance clinical care quality and resource management in an environment where conventional performance measurement systems are inadequate. The outcome will be a performance management model developed in collaboration with clinicians, field tested experimentally in a range of clinical settings and evaluated for effectiveness. The outcomes of the project will make a substantive contribution to the development of 'best practice' management protocols in the health care sector as well as a significant and innovative contribution to the management control literature.
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Integrated Intelligent Decision Support for Field Design and Management of Census Operations in Australia. This project contributes to a more reliable and accurate measurement of the number and key characteristics of Australian people by supporting a more efficient and effective field design and management of the Census operations. As the Census provides a snapshot of Australia and is crucial to communities, private institutions and all levels of government in the planning of services and facili ....Integrated Intelligent Decision Support for Field Design and Management of Census Operations in Australia. This project contributes to a more reliable and accurate measurement of the number and key characteristics of Australian people by supporting a more efficient and effective field design and management of the Census operations. As the Census provides a snapshot of Australia and is crucial to communities, private institutions and all levels of government in the planning of services and facilities, this project not only addresses the research priority of smart information use, but also contributes to strengthening Australia's social and economic fabric. This project will also train highly qualified IT specialists critical to Australia's scientific and industrial development, thus increasing our competitiveness in information technology R&D.Read moreRead less
Data-driven water quality treatment management decision support system. Data-driven water quality treatment management decision support system. This project aims to develop a robust decision support system to predict manganese and the character and concentration of dissolved organic matter in drinking water reservoirs, using intelligent algorithms and data collected through remote autonomous instrumentation. These predicted water quality parameters could be used as model input variables to provi ....Data-driven water quality treatment management decision support system. Data-driven water quality treatment management decision support system. This project aims to develop a robust decision support system to predict manganese and the character and concentration of dissolved organic matter in drinking water reservoirs, using intelligent algorithms and data collected through remote autonomous instrumentation. These predicted water quality parameters could be used as model input variables to provide real-time decisions for plant operators on the required treatment regime for incoming raw water, and advise them on the optimal reservoir offtake depth. This will potentially minimise treatment costs and health risks for consumers. The ultimate goal is to significantly enhance current water supply management practices.Read moreRead less
Multi-level analysis of human resource management systems on hospital outcomes. This project explores the relationships among human resource management systems, perceived organisational support, trust-in-management and commitment of healthcare workers. The fundamental aim is to assist hospital managers to determine where to direct their efforts to have maximum impact upon staff and hospital performance.
Examining multi-level Information Technology (IT) project alignment in government services: the case of contracted employment services. Improved Information Technology (IT) alignment is essential for the delivery of government services within a complex public-private, inter-organisational environment. This project will investigate the extent to which well-aligned IT support systems contribute positively to the efficient and effective delivery of contracted employment services.
Factors influencing the adoption and diffusion of supply chain technology standards in Australia. This project seeks to enable more organisations to use technologies such as bar codes and radio-frequency identification (RFID) tags. Studies show that 3.5 per cent of sales are lost due to information inefficiencies, 30 per cent of inventory records have errors, and 60 per cent of all invoices have errors. These types of errors and losses can be reduced through use of these technologies because the ....Factors influencing the adoption and diffusion of supply chain technology standards in Australia. This project seeks to enable more organisations to use technologies such as bar codes and radio-frequency identification (RFID) tags. Studies show that 3.5 per cent of sales are lost due to information inefficiencies, 30 per cent of inventory records have errors, and 60 per cent of all invoices have errors. These types of errors and losses can be reduced through use of these technologies because they enable more efficient and effective flow of goods and services. All four industry sectors we will study can benefit from these technologies: reduced errors and better service delivery in the healthcare sector; improved quality control and reduced transportation costs for primary producers; improved coordination and reduced transport related carbon emissions for automotive manufacturing and fast moving consumer goods sectors.Read moreRead less
Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways t ....Organisational change in healthcare: Determinants of effective clinical networks. This research will be internationally leading and place Australia at the forefront of research into organisational change in health care. Developing innovative health care organisational structures, such as clinical networks, has the potential to improve the effectiveness of health care and to reduce costs. Benefits for the community will flow from this project through informed decision making about the best ways to bring about organisational change in health care. The results of this study will have immediate application to the organisational strategies of the Greater Metropolitan Clinical Taskforce and other national government health care agencies that implement organisational change through clinical networks. Read moreRead less