Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XM ....Intelligent CRM through Conjoint Data Mining of Heterogeneous Sources. This project aims to investigate and develop techniques to improve customer relationship management (CRM) for public and private organisations. It aims to develop an intelligent framework to assist in adaptive marketing and management of customers. The framework is designed to manage multiple information resources for information sharing, and to synthesise knowledge through visualisation. Intended outcomes are standardised XML profiles for the different data sets and business processes, novel techniques for conjoint mining of structured and semi-structured data, and adaptive business intelligence techniques. The results will be validated using large real-world data sets provided by the partner organisation.Read moreRead less
Scenario driven management in a network environment. Scenario planning is the process of identifying plausible futures and their inherent risks. The organisation, the network within which it is embedded, and the environment in which the network operates, form a complex system of non-linear, dynamic, interrelationships. This project will develop a continuous process of scenario planning, capturing learning about the future as it emerges. The project fuses the use of agents for intelligent data co ....Scenario driven management in a network environment. Scenario planning is the process of identifying plausible futures and their inherent risks. The organisation, the network within which it is embedded, and the environment in which the network operates, form a complex system of non-linear, dynamic, interrelationships. This project will develop a continuous process of scenario planning, capturing learning about the future as it emerges. The project fuses the use of agents for intelligent data collection and negotiation with agent-based modelling to build powerful network-based scenario modelling systems for commercial applications. This outcome will place Australia on the frontier of smart information use.Read moreRead less
Next generation Customer Relationship Management (CRM) framework through intelligence and relationships from multiple information sources. In the current competitive times, organisations need to improve their service delivery and customer care processes and provide customised service to customers. This project develops a Customer Relationship Management (CRM) framework that can extract intelligence and relationships from multiple data sources to improve customer management and satisfaction in pu ....Next generation Customer Relationship Management (CRM) framework through intelligence and relationships from multiple information sources. In the current competitive times, organisations need to improve their service delivery and customer care processes and provide customised service to customers. This project develops a Customer Relationship Management (CRM) framework that can extract intelligence and relationships from multiple data sources to improve customer management and satisfaction in public and private organisations.Read moreRead less
A Marine Cadastre for Australia - Addressing Key Scientific and Policy Issues. A marine cadastre provides a means for delineating, managing and administering legally definable offshore boundaries. Marine cadastre research was initiated in Australia under a previous ARC grant which aimed at defining issues affecting the development of an Australian marine cadastre. The current project focuses on four such issues :
(1) Resolving ambiguities in the definition of the tidal interface
(2) Issues ....A Marine Cadastre for Australia - Addressing Key Scientific and Policy Issues. A marine cadastre provides a means for delineating, managing and administering legally definable offshore boundaries. Marine cadastre research was initiated in Australia under a previous ARC grant which aimed at defining issues affecting the development of an Australian marine cadastre. The current project focuses on four such issues :
(1) Resolving ambiguities in the definition of the tidal interface
(2) Issues in the use of natural rather than geometric boundaries to define jurisdictional limits
(3) Expanding the Australian Spatial Data Infrastructure to support a marine cadastre
(4) Legal and security issues intrinsic to the development of a marine cadastre.Read moreRead less
Intelligent Decision Support for Neonatal Analysis and Trend Detection. Nearly five percent of newborn babies require intensive care after birth. Several electronic instruments monitor a baby's vital signs such as blood oxygen, blood pressure and heart rate. A major limitation in neonatal clinical management is that the physiological data generated by the monitors is not extracted to provide an integrated picture of the baby's condition or to enable detection of trends and patterns in clinical a ....Intelligent Decision Support for Neonatal Analysis and Trend Detection. Nearly five percent of newborn babies require intensive care after birth. Several electronic instruments monitor a baby's vital signs such as blood oxygen, blood pressure and heart rate. A major limitation in neonatal clinical management is that the physiological data generated by the monitors is not extracted to provide an integrated picture of the baby's condition or to enable detection of trends and patterns in clinical and real-time physiological data. This project will develop a methodology and technology that supports neonatal analysis incorporating a framework to mine data for trend detection, resulting in higher survival rates.Read moreRead less
High Frequency Data Stream Event Correlation for Complex Neonatal Medical Alerts. Nearly twenty percent of newborn babies require intensive care after birth. Several electronic instruments monitor a baby's vital signs such as blood oxygen, blood pressure and heart rate. A major limitation in neonatal clinical management is that the data generated by these monitors is not integrated to enable the alerting of condition deterioration or early warning of possible condition onset. This project will d ....High Frequency Data Stream Event Correlation for Complex Neonatal Medical Alerts. Nearly twenty percent of newborn babies require intensive care after birth. Several electronic instruments monitor a baby's vital signs such as blood oxygen, blood pressure and heart rate. A major limitation in neonatal clinical management is that the data generated by these monitors is not integrated to enable the alerting of condition deterioration or early warning of possible condition onset. This project will develop a methodology and technology that supports the cross correlation of neonatal clinical and physiological data for complex neonatal medical alerts, through the use of agents within an event stream processor, resulting in higher survival rates.Read moreRead less
Development of a Global Decision Support System towards Virtual Manufacturing. The aim of this research project is to develop a global decision support system (GDSS) in order to assist SMEs to improve their competitiveness in the dynamic global market while providing an industry oriented research training for a high calibre PhD student, who would be a valuable asset to Australia. The GDSS will help SMEs leverage their operations in a global context and to adopt a realistic virtual manufacturing ....Development of a Global Decision Support System towards Virtual Manufacturing. The aim of this research project is to develop a global decision support system (GDSS) in order to assist SMEs to improve their competitiveness in the dynamic global market while providing an industry oriented research training for a high calibre PhD student, who would be a valuable asset to Australia. The GDSS will help SMEs leverage their operations in a global context and to adopt a realistic virtual manufacturing system in the future. The significance of the project includes developing a new methodology and a GDSS to assess virtual manufacturing issues for SMEs and assisting them making timely decisions.Read moreRead less
Data Enhancement, Integration and Access Services for Smarter, Collaborative and Adaptive Whole-of Water Cycle Management. The project provides a valuable opportunity to make significant impact on water resource management and create community partnerships that will go well beyond the lifetime of the project. The project is expected to contribute to improved water quality and healthier ecosystems. In turn, the scientifically rich research environment will benefit all involved. It will demonstrat ....Data Enhancement, Integration and Access Services for Smarter, Collaborative and Adaptive Whole-of Water Cycle Management. The project provides a valuable opportunity to make significant impact on water resource management and create community partnerships that will go well beyond the lifetime of the project. The project is expected to contribute to improved water quality and healthier ecosystems. In turn, the scientifically rich research environment will benefit all involved. It will demonstrate the capability of the Australian researchers in addressing complex problems in data integration and quality. In particular there will be far reaching benefits of research training for associated PhD students and staff.Read moreRead less
Growing Sustainable Regions: Developing a Rural Statistical Sustainability Framework. Given the challenges facing rural and regional Australia, it is essential that communities and decision-makers have the information and resources to make informed and sustainable decisions. While there is a plethora of data that can provide this evidence-base, it is often complex, disorganised and inaccessible to those who need it. Hence, to facilitate smart information use, this research develops and implement ....Growing Sustainable Regions: Developing a Rural Statistical Sustainability Framework. Given the challenges facing rural and regional Australia, it is essential that communities and decision-makers have the information and resources to make informed and sustainable decisions. While there is a plethora of data that can provide this evidence-base, it is often complex, disorganised and inaccessible to those who need it. Hence, to facilitate smart information use, this research develops and implements a Rural Statistical Sustainability Framework and decision support modelling tool that integrates environmental, economic and social data into a single user-friendly source. This will provide a platform for evidence-based decision-making that will lead to a sustainable future for rural and regional Australia.Read moreRead less
Design and Implementation of a Clinical Services Performance Management Model. This project aims to develop and test the efficacy of a balanced scorecard-based performance management model in a large public hospital. The project seeks to address significant performance management issues in the health care sector associated with the need to balance clinical care quality and resource management in an environment where conventional performance measurement systems are inadequate. The outcome will ....Design and Implementation of a Clinical Services Performance Management Model. This project aims to develop and test the efficacy of a balanced scorecard-based performance management model in a large public hospital. The project seeks to address significant performance management issues in the health care sector associated with the need to balance clinical care quality and resource management in an environment where conventional performance measurement systems are inadequate. The outcome will be a performance management model developed in collaboration with clinicians, field tested experimentally in a range of clinical settings and evaluated for effectiveness. The outcomes of the project will make a substantive contribution to the development of 'best practice' management protocols in the health care sector as well as a significant and innovative contribution to the management control literature.
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