Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study. Australia must develop and implement new models of health service provision to increase capacity and reduce errors within workforce and resource constraints. Working with one of the largest area health services in NSW this project will address this challenge. The results will directly benefit the community by creating and testing new models for how health prof ....Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study. Australia must develop and implement new models of health service provision to increase capacity and reduce errors within workforce and resource constraints. Working with one of the largest area health services in NSW this project will address this challenge. The results will directly benefit the community by creating and testing new models for how health professionals can use information technologies to improve the safety, quality and efficiency of health care services. The findings will underpin national efforts to improve the productivity and effectiveness of the health workforce and its ability to respond to changing demands. The effective use of IT is a critical enabling factor for national productivity and growth. Read moreRead less
Evaluating the impact of information and communication technologies on organisational processes and outcomes: a multi-disciplinary, multi-method approach. Investment in new information and communication technologies (ICT) is a high-risk business. There is poor understanding of why so many ICTs fail in complex organisations This project will develop and test a Multi-method Evaluation Model (MEM) to measure the impact of ICT on organisational processes and outcomes in such organisations. The mod ....Evaluating the impact of information and communication technologies on organisational processes and outcomes: a multi-disciplinary, multi-method approach. Investment in new information and communication technologies (ICT) is a high-risk business. There is poor understanding of why so many ICTs fail in complex organisations This project will develop and test a Multi-method Evaluation Model (MEM) to measure the impact of ICT on organisational processes and outcomes in such organisations. The model addresses the practical complexity and political fragmentation of human practice in determining ICT use and outcomes, by considering organisational and socio-cultural factors. Key factors that predict acceptance, effective use and improvement in processes and outcomes will be identified. The generic predictive model will highlight factors which improve organisational processes and outcomes.Read moreRead less