The impact of self-management training on staff satisfaction, absenteeism and an organisation's service culture. Self-management training has been widely suggested as a way to improve organisational performance. Using a classic training intervention approach, the present project will experimentally examine whether such training improves attendance and well-being at work and whether it creates a more positive approach to customers. Further, the study will examine whether changes are maintained ....The impact of self-management training on staff satisfaction, absenteeism and an organisation's service culture. Self-management training has been widely suggested as a way to improve organisational performance. Using a classic training intervention approach, the present project will experimentally examine whether such training improves attendance and well-being at work and whether it creates a more positive approach to customers. Further, the study will examine whether changes are maintained over time. The study will also test whether self-management training improves employees' perceptions of their organisation's service culture and increases their willingness to provide appropriate customer service. The practical implications of such training interventions for Human Resource Management practices in service organisations will also be evaluated.Read moreRead less
Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
The New Discipline of Business Coaching? Business coaching combines business planning with facilitation techniques to assist clients in defining and achieving goals. Its recent emergence means its effects on managerial behaviour and organizational performance have not been rigorously researched. We will combine qualitative and quantitative approaches to investigate the craft of business coaching, to demonstrate what is important in business coaching; why it is important, and how it works. We wil ....The New Discipline of Business Coaching? Business coaching combines business planning with facilitation techniques to assist clients in defining and achieving goals. Its recent emergence means its effects on managerial behaviour and organizational performance have not been rigorously researched. We will combine qualitative and quantitative approaches to investigate the craft of business coaching, to demonstrate what is important in business coaching; why it is important, and how it works. We will construct a model for business coaching that systematises best practice in a governance framework of interaction norms, processes and outputs. The research will set standards for this important but institutionally unregulated field of practice.Read moreRead less
Collective action and collaborative governance in crisis situations. This project aims at tackling the challenges that coordinated collective action faces in situations of complex crisis. It will generate novel scholarly knowledge that addresses the question of how a heterogeneous collective of actors that transcends organizational and institutional boundaries can establish, sustain, restore, and organize the capacity to act and make appropriate decisions in crisis situations. The expected outco ....Collective action and collaborative governance in crisis situations. This project aims at tackling the challenges that coordinated collective action faces in situations of complex crisis. It will generate novel scholarly knowledge that addresses the question of how a heterogeneous collective of actors that transcends organizational and institutional boundaries can establish, sustain, restore, and organize the capacity to act and make appropriate decisions in crisis situations. The expected outcomes include an improved theoretical understanding of multi-actor collaborative governance in crisis situations by identifying obstacles and governance gaps that need to be overcome. This should provide significant benefits in terms of national and international response strategies to crisis situations of various kind.Read moreRead less
Gender-Lens Investing: Harnessing Social Innovation for Impact. This project aims to investigate how the field of gender-lens investing can be harnessed to address gender inequality and generate social impact. It will generate novel scholarly knowledge that addresses how social innovations like GLI can emerge, grow and be sustained. The expected outcomes include improved theoretical understanding of the organisational and institutional infrastructure required to sustain social innovations by ide ....Gender-Lens Investing: Harnessing Social Innovation for Impact. This project aims to investigate how the field of gender-lens investing can be harnessed to address gender inequality and generate social impact. It will generate novel scholarly knowledge that addresses how social innovations like GLI can emerge, grow and be sustained. The expected outcomes include improved theoretical understanding of the organisational and institutional infrastructure required to sustain social innovations by identifying obstacles and best-practice approaches for growth, organisation and governance. This should provide significant benefits in terms of national and international policies and systems supporting impact investing and addressing Sustainable Development Goals. Read moreRead less
Survival of the fittest: The performance of franchised versus independent small business during economic uncertainty and recovery. The contribution of small business to the Australian economy is substantial. There are almost two million small businesses, representing 96% of all businesses in Australia. As the small business sector is Australia's largest employer, providing jobs for 46 percent of the private sector, it is important that they succeed. This research will analyse survival factors d ....Survival of the fittest: The performance of franchised versus independent small business during economic uncertainty and recovery. The contribution of small business to the Australian economy is substantial. There are almost two million small businesses, representing 96% of all businesses in Australia. As the small business sector is Australia's largest employer, providing jobs for 46 percent of the private sector, it is important that they succeed. This research will analyse survival factors during economic uncertainty in order to identify sustainable and enduring success strategies. The study will compare the performance of independently owned and franchised small businesses in both regional and urban communities. Benefits will include improved knowledge about the key factors that drive superior independent and franchised small business performance.Read moreRead less
Discovery Early Career Researcher Award - Grant ID: DE130100840
Funder
Australian Research Council
Funding Amount
$361,952.00
Summary
A theory of strategic goal setting for Australian business firms. This project studies organisational goal determinants and performance. The project addresses a knowledge gap by quantifying the determinants of strategic goals and the relationship of these factors to performance. The outcomes include prescriptive goal setting advice for Australian organisations and knowledge for the global academic community.
A dynamic model linking organisational systems to clinical performance in Australian hospitals. With increasing pressure on the hospital sector in Australia and at a time of substantial reform, this project will have a significant impact on performance within Australian hospitals and in turn, the health and wellbeing of the Australian population. This project models the dynamic link between hospital systems and clinical performance.
Discovery Early Career Researcher Award - Grant ID: DE170100344
Funder
Australian Research Council
Funding Amount
$328,000.00
Summary
Impact investing and the global diffusion of social stock exchanges. This project aims to examine the establishment and global diffusion of social stock exchanges and assess how such a platform may assist the nascent Australian market for impact investing. Investors and social enterprises struggle to connect, communicate and agree on measures of return. This project will examine the social systems needed to organise and sustain markets. This approach is expected to inform the development of Aust ....Impact investing and the global diffusion of social stock exchanges. This project aims to examine the establishment and global diffusion of social stock exchanges and assess how such a platform may assist the nascent Australian market for impact investing. Investors and social enterprises struggle to connect, communicate and agree on measures of return. This project will examine the social systems needed to organise and sustain markets. This approach is expected to inform the development of Australia’s potential $32 billion market in providing finance to solve social problems.Read moreRead less
Competition and Collaboration in the Market for Digital Publishing. This is a pioneer, in-depth analysis of the shifting relationships and alliances between key stakeholders in digital publishing, in a context of complexity, rapid technological change and Australian involvement in high value electronic information service markets. Using a multi-staged approach, the project aims to identify the fundamental requirements and expectations of key stakeholders in digital publishing. The outcomes will ....Competition and Collaboration in the Market for Digital Publishing. This is a pioneer, in-depth analysis of the shifting relationships and alliances between key stakeholders in digital publishing, in a context of complexity, rapid technological change and Australian involvement in high value electronic information service markets. Using a multi-staged approach, the project aims to identify the fundamental requirements and expectations of key stakeholders in digital publishing. The outcomes will include an ecological analysis of the digital publishing space and a redefinition of value propositions and business models with practical significance for Australia's participation in the information economy in general, and for the development of the digital publishing industry in particular. Read moreRead less