Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial inve ....Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial investment in digital technologies, and by developing evidence-based policies to optimise digital service delivery.Read moreRead less
Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. ....Service Ecosystems Management for Collaborative Process Improvement. Australian government agencies currently explore opportunities for streamlining their business processes. A promising approach relates to the improvement of cross-agency processes based on service-enabled technologies. This project will use requirements within Queensland Government for the design of a service ecosystem and methodological and management concepts to derive a general framework for intra-organisational ecosystems. Though the focus will be on government processes, the project will generalise beyond this scope for a wider uptake of service ecosystems in Australian organisations. This will lead to reduced process costs and risks and will leverage the exploration of new revenue streams, e.g. shared services and reward schemes.Read moreRead less
Developing Robust Mobile Middleware for Large Scale Distributed On-line Applications. Existing electronic commerce have shown profound limitations when dealing with key issues related to electronic commerce applications, such as data interoperability, mobility and performance. The aim of this project is to understand the complexity of the underlying problems related to electronic commerce applications, and to subsequently produce a robust and efficient infrastructure to support them. It is sig ....Developing Robust Mobile Middleware for Large Scale Distributed On-line Applications. Existing electronic commerce have shown profound limitations when dealing with key issues related to electronic commerce applications, such as data interoperability, mobility and performance. The aim of this project is to understand the complexity of the underlying problems related to electronic commerce applications, and to subsequently produce a robust and efficient infrastructure to support them. It is significant because it is expected to automate most of the tedious and complex activities of on-line transactions. The main outcome will be a set of techniques and programs that will form the basis of the commercial software, with a significant export potential.Read moreRead less
Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involve ....Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involved with the evaluation of information systems. By evaluating the change management process and modelling the impact of e-CRM enabled change, management strategies will be developed to enable its successful implementation. The research will provide a greater understanding for evaluating the performance of e-CRM solutions, as well as uncover opportunities for organisational related change.Read moreRead less
Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost pro ....Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities. Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost problems. Many of these problems arise because the business models embedded within ES packages do not align with the needs of their users. This project develops a methodology and measures to evaluate how well the business models embedded in an ES package meet user needs.Read moreRead less
Managing uncertainty in RFID traceability networks. Australia suffers 5.4 million cases of food-borne illness every year, which leads to 2.1 million days of lost work, 1.2 million people visiting a doctor, and 120 deaths annually. This has revealed the urgent need for improved ways of locating and recalling problematic products that have been released into the community. The project will develop novel techniques driven by Radio Frequency Identification (RFID) technology for improving the effici ....Managing uncertainty in RFID traceability networks. Australia suffers 5.4 million cases of food-borne illness every year, which leads to 2.1 million days of lost work, 1.2 million people visiting a doctor, and 120 deaths annually. This has revealed the urgent need for improved ways of locating and recalling problematic products that have been released into the community. The project will develop novel techniques driven by Radio Frequency Identification (RFID) technology for improving the efficiency and accuracy of product tracking in distribution networks. This project will place Australia at the forefront of RFID research. It will also be an excellent vehicle for educating young researchers and engineers in Australia.Read moreRead less
Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of ....Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of successive waves of innovation in areas of e-procurement and supply chain management; and develop industry benchmarks for critical dimensions of effectiveness in these areas.Read moreRead less
Palladium Based Mobile Agent System for Collaborative Environments. This project aims to (a) develop a Palladium based mobile agent methodology and System for collaborative environments and to (b) construct a testbed that involves the creation of Palladium and mobile agent system to test it on "Virtual Community", that is, a real commercial application provided by our partner investigator for proof of concept.
Create Once, Use Many Times - The Clever Use of Metadata in eGovernment and eBusiness Recordkeeping Processes in Networked Environments. Descriptive metadata, i.e. structured context-rich information about business processes, agents, and information resources, is a vital tool in managing business transactions and related information objects in complex intranet/internet environments to support eBusiness and eGovernment. Implementation of recordkeeping metadata standards is problematic as metadata ....Create Once, Use Many Times - The Clever Use of Metadata in eGovernment and eBusiness Recordkeeping Processes in Networked Environments. Descriptive metadata, i.e. structured context-rich information about business processes, agents, and information resources, is a vital tool in managing business transactions and related information objects in complex intranet/internet environments to support eBusiness and eGovernment. Implementation of recordkeeping metadata standards is problematic as metadata generation and deployment are resource intensive and application specific. This project will develop a proof of concept prototype to demonstrate how standards-compliant metadata can be captured ONCE in particular application environments, then reused MANY times across business applications and in different environments. Implementation of the prototype in a test-bed site will provide a model for best practice.Read moreRead less
An Integrated Infrastructure for Dynamic and Large Scale Supply Chain. Efficient and scalable middlewares are an important part of our current competitive economy. This is particularly important in Australia where production and population centres are spread over large distances. As a result, inefficiencies in web-based disparate businesses are likely to have a strong impact on the national economy. This project will provide an integrated framework and solutions to urgently needed integration ....An Integrated Infrastructure for Dynamic and Large Scale Supply Chain. Efficient and scalable middlewares are an important part of our current competitive economy. This is particularly important in Australia where production and population centres are spread over large distances. As a result, inefficiencies in web-based disparate businesses are likely to have a strong impact on the national economy. This project will provide an integrated framework and solutions to urgently needed integration problems faced by current industries. The development of a reliable and flexible infrastructure will benefit small and medium-scale enterprises, as they will be able to participate in large-scale supply chains and expand their business, without having to invest in expensive new computer systems and software.Read moreRead less