Determinants of Researcher Productivity and Impact Over Career Lifespan. As Australia's population is ageing at one of the fastest rates among OECD countries, it is imperative to understand the relationship between age and worker productivity. This project will develop our understanding of how age relates to productivity not only in terms of quantity but also quality of innovations produced. It will also identify personal and contextual influences on productivity. This will help identify ways of ....Determinants of Researcher Productivity and Impact Over Career Lifespan. As Australia's population is ageing at one of the fastest rates among OECD countries, it is imperative to understand the relationship between age and worker productivity. This project will develop our understanding of how age relates to productivity not only in terms of quantity but also quality of innovations produced. It will also identify personal and contextual influences on productivity. This will help identify ways of supporting productivity and participation among older workers. Additionally, this project will provide a sophisticated framework for developing cultures and work environments that are supportive of innovation, by modelling the dynamic interplay between individuals and their environments across several years.Read moreRead less
Predicting the diagnostic performance of individuals and organisations. Predicting the diagnostic performance of individuals and organisations. This project aims to address diagnostic error in advanced technology systems, by providing a mechanism to assess and improve individual diagnosticians’ performance. Organisations that rely on their employees’ diagnostic skills rarely assess them once the operators become qualified, so there is no basis for interventions that might prevent diagnostic erro ....Predicting the diagnostic performance of individuals and organisations. Predicting the diagnostic performance of individuals and organisations. This project aims to address diagnostic error in advanced technology systems, by providing a mechanism to assess and improve individual diagnosticians’ performance. Organisations that rely on their employees’ diagnostic skills rarely assess them once the operators become qualified, so there is no basis for interventions that might prevent diagnostic errors affecting thousands. This research tests a new method of assessing diagnostic skills based on how skilled operators respond to cues. This project will test how employees’ diagnostic skills change and whether this change corresponds to measures of organisational performance. This research is expected to provide organisations with a tool to pre-empt diagnostic errors that could minimise costs to the economy.Read moreRead less
A multi-level approach to the management of demands and resources to minimise the risk of psychosocial injury in the workplace. This project aims to identify ways supervisors can effectively manage workplace stress experienced by team members. Expected outcomes include better management of workplace stress and reduction in the number of employees suffering from the stress-induced ill-health, thereby reducing workers' compensation claims for stress and lowering costs.
Knowledge sharing in teams. There is considerable interest in understanding principles governing effective management and sharing of knowledge in organisations. Members of organisations acquire much knowledge from external sources, other staff, practice, and experience, which, if shared efficiently, makes a significant difference to performance. This project focuses on the team, the basic unit in modern organisations. Four studies are proposed to examine antecedents of knowledge sharing, the re ....Knowledge sharing in teams. There is considerable interest in understanding principles governing effective management and sharing of knowledge in organisations. Members of organisations acquire much knowledge from external sources, other staff, practice, and experience, which, if shared efficiently, makes a significant difference to performance. This project focuses on the team, the basic unit in modern organisations. Four studies are proposed to examine antecedents of knowledge sharing, the relationship between amount and type of knowledge shared and team performance, identification of different knowledge-sharing roles taken by team members, and the effect of several highly active knowledge sharers on team performance. The findings will add to the literature on communication and information exchange in organisations, and will point to strategies for implementing effective knowledge sharing practices.
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Competent but Less Likeable: Social Stereotypes and Strategic Choices in Negotiation. Women may be disadvantaged by the greater opportunities for negotiating employment conditions that Work Choices provides. Relative to their male peers, women receive lower starting salaries and smaller increases. This is costly for women, who leave the workforce with less financial security. The gender gap is also costly for organisations, who face increased dissatisfaction and turnover. Woman can improve the ....Competent but Less Likeable: Social Stereotypes and Strategic Choices in Negotiation. Women may be disadvantaged by the greater opportunities for negotiating employment conditions that Work Choices provides. Relative to their male peers, women receive lower starting salaries and smaller increases. This is costly for women, who leave the workforce with less financial security. The gender gap is also costly for organisations, who face increased dissatisfaction and turnover. Woman can improve their outcomes through negotiation, but the assertive tactics that improve their economic outcomes are likely to generate social reprisals in the workplace. This project will benefit employers and employees alike, by identifying strategies that assist women to improve their economic outcomes while buffering them from social reprisals.Read moreRead less
The Dynamics of Trust in Negotiation: Implications for Strategy and Outcomes. Despite the benefits of cooperation, negotiators frequently choose competitive strategies. This reduces their ability to build enduring solutions that meet both negotiators' needs. In this project, we investigate the role of trust in fostering cooperation. Although trust is a pre-requisite for cooperation, negotiation research is yet to systematically explore how trust is built, sustained and violated. We test h ....The Dynamics of Trust in Negotiation: Implications for Strategy and Outcomes. Despite the benefits of cooperation, negotiators frequently choose competitive strategies. This reduces their ability to build enduring solutions that meet both negotiators' needs. In this project, we investigate the role of trust in fostering cooperation. Although trust is a pre-requisite for cooperation, negotiation research is yet to systematically explore how trust is built, sustained and violated. We test how first impressions establish trust and how patterns of communication sustain trust. We also test how salient events punctuate negotiations and alter trust. Our goal is to identify those processes that facilitate trust and cooperation in negotiation.Read moreRead less
A Relational Model of Strategic Choice in Negotiation. Poorly managed negotiations have negative consequences for both individuals and organisations. They create negative emotions, damage relationships, and may require costly and time-consuming third-party interventions. An important, yet neglected, aspect of negotiations is the underlying relationship between the parties. In this project, we examine how risks to the underlying relationship, specifically, perceived trustworthiness or its lack, ....A Relational Model of Strategic Choice in Negotiation. Poorly managed negotiations have negative consequences for both individuals and organisations. They create negative emotions, damage relationships, and may require costly and time-consuming third-party interventions. An important, yet neglected, aspect of negotiations is the underlying relationship between the parties. In this project, we examine how risks to the underlying relationship, specifically, perceived trustworthiness or its lack, affect negotiators' strategy choices. Each of the risks that we identify can be offset by selecting appropriate strategies. We develop and test a model that helps negotiators identify these risks and make strategic choices that protect their interests without damaging the relationship. Read moreRead less
Currencies of Exchange: Social Utility Functions and Strategic Decisions in Negotiation. Negotiators' strategy choices are influenced by their concern about economic and social outcomes. As negotiation relationships develop, social outcomes such as reputation become increasingly influential. However, individuals differ in their willingness to trade reputation for financial gain. We investigate two factors, negotiation context and underlying relationship, that affect the relative weights assigne ....Currencies of Exchange: Social Utility Functions and Strategic Decisions in Negotiation. Negotiators' strategy choices are influenced by their concern about economic and social outcomes. As negotiation relationships develop, social outcomes such as reputation become increasingly influential. However, individuals differ in their willingness to trade reputation for financial gain. We investigate two factors, negotiation context and underlying relationship, that affect the relative weights assigned to economic and social outcomes. We link differences in these weights to differences in negotiators' strategy choices and study how weights and behaviours change over time. This enables us to identify the elements of negotiation best practice, which allows negotiators to protect both their economic and reputational outcomes. Read moreRead less
An investigation into consumer perspectives on emotional, attitudinal and behavioural loyalty. Attracting and retaining loyal customers is central to the economic viability of organisations. Yet, scholars have not resolved how to define brand loyalty, what contributes to brand loyalty for different services, products and industries over time nor the appropriate application of brand loyalty measures in different contexts. Current conceptualisations overlook the role of emotion and its relations ....An investigation into consumer perspectives on emotional, attitudinal and behavioural loyalty. Attracting and retaining loyal customers is central to the economic viability of organisations. Yet, scholars have not resolved how to define brand loyalty, what contributes to brand loyalty for different services, products and industries over time nor the appropriate application of brand loyalty measures in different contexts. Current conceptualisations overlook the role of emotion and its relationship with the other dimensions of brand loyalty. The proposed project will be the first application of a prototype approach and one of the few studies to use quantitative longitudinal research techniques to further understanding of what brand loyalty is and how it develops.Read moreRead less
Two parts truth, one part lies: Microethical judgments in negotiation. In advancing their economic goals, negotiators may choose to follow a more or less ethical path. Although a less ethical path might advance economic goals, it incurs reputational and relational costs both for negotiators and their organisations. Whether negotiators choose the more or less ethical path is determined by their moral intent: the relative weight that they place on fairness and justice, or on maximising their econo ....Two parts truth, one part lies: Microethical judgments in negotiation. In advancing their economic goals, negotiators may choose to follow a more or less ethical path. Although a less ethical path might advance economic goals, it incurs reputational and relational costs both for negotiators and their organisations. Whether negotiators choose the more or less ethical path is determined by their moral intent: the relative weight that they place on fairness and justice, or on maximising their economic outcomes. Using an interactionist approach to ethical decision-making, this research investigates how three kinds of variables – individual cognition, social perception, social context – combine to affect moral intent and steer negotiators to more or less ethical negotiation strategies.Read moreRead less