Cue Acquisition as a Mediator of Cognitive Skills Development. As the Australian workforce ages and there is a consequent reduction in the availability of experienced practitioners, organisations are going to be faced with the dilemma of placing relatively inexperienced staff in positions that were once occupied by experts. The result is a potential increase in the risks to critical infrastructure, such as electricity transmission. In this project, we expect to develop a set of principles that c ....Cue Acquisition as a Mediator of Cognitive Skills Development. As the Australian workforce ages and there is a consequent reduction in the availability of experienced practitioners, organisations are going to be faced with the dilemma of placing relatively inexperienced staff in positions that were once occupied by experts. The result is a potential increase in the risks to critical infrastructure, such as electricity transmission. In this project, we expect to develop a set of principles that can ensure that scenario based training is targeted to those aspects of the situation that are most important in maintaining the integrity of the system. The outcome is not only a safer system, but one that provides a structured approach to the acquisition of skills amongst employees.Read moreRead less
Cues as catalysts for skilled performance: identifying a mechanism to improve design, training, and selection in high technology control environments. This project will test a new model of expert diagnosis in high-technology environments such as power system control. By understanding skilled diagnosis, the project can inform selection, training, and the design of new interfaces to improve efficiency and prevent failures across a number of different environments in which skilled diagnosis is nece ....Cues as catalysts for skilled performance: identifying a mechanism to improve design, training, and selection in high technology control environments. This project will test a new model of expert diagnosis in high-technology environments such as power system control. By understanding skilled diagnosis, the project can inform selection, training, and the design of new interfaces to improve efficiency and prevent failures across a number of different environments in which skilled diagnosis is necessary.Read moreRead less
Predicting the diagnostic performance of individuals and organisations. Predicting the diagnostic performance of individuals and organisations. This project aims to address diagnostic error in advanced technology systems, by providing a mechanism to assess and improve individual diagnosticians’ performance. Organisations that rely on their employees’ diagnostic skills rarely assess them once the operators become qualified, so there is no basis for interventions that might prevent diagnostic erro ....Predicting the diagnostic performance of individuals and organisations. Predicting the diagnostic performance of individuals and organisations. This project aims to address diagnostic error in advanced technology systems, by providing a mechanism to assess and improve individual diagnosticians’ performance. Organisations that rely on their employees’ diagnostic skills rarely assess them once the operators become qualified, so there is no basis for interventions that might prevent diagnostic errors affecting thousands. This research tests a new method of assessing diagnostic skills based on how skilled operators respond to cues. This project will test how employees’ diagnostic skills change and whether this change corresponds to measures of organisational performance. This research is expected to provide organisations with a tool to pre-empt diagnostic errors that could minimise costs to the economy.Read moreRead less