Optimising the roles of online communities in rural resilience . This research will use data from online communities to identify roles they do, and could play, in rural resilience. It uses social media analytics and spatial methodology to taxonomise and map service topics and social resilience from online communities. Governments call for rural service innovation. To date, robust evidence about online versus local services needed, is lacking. This is partly due to lack of data about diverse cons ....Optimising the roles of online communities in rural resilience . This research will use data from online communities to identify roles they do, and could play, in rural resilience. It uses social media analytics and spatial methodology to taxonomise and map service topics and social resilience from online communities. Governments call for rural service innovation. To date, robust evidence about online versus local services needed, is lacking. This is partly due to lack of data about diverse consumers' priorities and gaps. Social media could offer latent insights, but ethical methodology producing useful de-identified policy insights has been lacking. This study exemplifies applying social media data analytics at scale to address policy problems and will produce up-to-date co-designed data use guidelines.Read moreRead less
Activating social connection to address isolation in Australia. Surveys of wellbeing repeatedly emphasise social isolation, but there is a gap in positive approaches that can be used to grow connection. This research aims to design an approach to activate social connection for people and communities. Using a pre-tested evidence-based framework, experiences of vulnerable cohorts, and affordances of ways to connect on and offline, this project takes a strengths focus to develop a joined-up place-b ....Activating social connection to address isolation in Australia. Surveys of wellbeing repeatedly emphasise social isolation, but there is a gap in positive approaches that can be used to grow connection. This research aims to design an approach to activate social connection for people and communities. Using a pre-tested evidence-based framework, experiences of vulnerable cohorts, and affordances of ways to connect on and offline, this project takes a strengths focus to develop a joined-up place-based strategy. Expected outcomes include world-first practical tools and guidance for local social connection activation and new knowledge about how interwoven on/offline services assist social connection. Increasing social connection is expected to improve individuals’ mental wellbeing and community resilience.Read moreRead less
Addressing childcare flexibility. This project aims to identify how best to achieve flexible childcare for the large number of Australian shift-work, professional or casual employees who work outside or beyond standard work hours. Consecutive governments have attempted to intervene in what is now regarded as a childcare flexibility crisis, but their attempts have failed due to fundamental misunderstandings of family needs for affordable, quality care and service providers' business requirements. ....Addressing childcare flexibility. This project aims to identify how best to achieve flexible childcare for the large number of Australian shift-work, professional or casual employees who work outside or beyond standard work hours. Consecutive governments have attempted to intervene in what is now regarded as a childcare flexibility crisis, but their attempts have failed due to fundamental misunderstandings of family needs for affordable, quality care and service providers' business requirements. This project seeks to reconcile family and provider experiences with government cost and quality concerns. It aims to deliver new knowledge on the alignments between stakeholders’ interests so as to offer a way forward in the creation of an affordable, flexible, quality care system.Read moreRead less
Technologies of performance, technologies of governance: the bane, benefits, ethics and future of performance measurement in government. This study examines governments' increasing use of performance management and the complex ways this is transforming schools, universities, health and welfare services. It aims to improve service performance by identifying problems areas and engaging wider public perspectives.